What are the responsibilities and job description for the Activation Specialist (Mekari Klikpajak) position at Mekari (PT. Mid Solusi Nusantara)?
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10 years of journey we have reached over 1 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are eager to grow and create their #BiggestImpact.
Job Descriptions:
- Assist clients to setup applications appropriate to clients' requirements
- Provide product training to users
- Provide consultancy for a client about best practice Tax Software
- Maintain account portfolio to ensure activity in usage and transactions.
- Support and provide solutions to clients’ issues
- Gather client’s information and implement them to the system
- Assist the developer team with bug testing of the application and new features
- Regularly report to the manager about client’s needs and problems
Requirements/Qualifications:
- Candidate must possess at least a Bachelor's Degree of Tax or equivalent
- Having a Brevet Certification is a plus point
- Proficient with corporate productivity and web presentation tools (Microsoft & Gsuite)
- Excellent written and verbal communication skills.
- Good analytical and problem-solving skills
- Comfortable with numbers and meeting clients
- Fast learner and independent
- Good interpersonal and teamwork skills
- Able to work under pressure
What You Will Get:
1. Competitive salary daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesia's no. 1 SaaS company
Don't forget to check our Recruitment FAQ at https://bit.ly/FAQMekariRecruitment [ENG] or https://bit.ly/FAQRekrutmenMekari [INA] to find the answers to commonly-asked questions regarding our recruitment process.
We wish you the best. Hope to see you around soon!
