What are the responsibilities and job description for the Front of House Staff position at Melania's Gourmet?
About us:
Melania's Gourmet is a quickly growing Pastry Shop & Bohemian Cafe located in Front Royal, VA. We are customer-centric, social, fast-paced and our goal is to provide elegant pastries in an elegant and upscale environment with superior customer service and friendliness, and we are searching for our next Full Time Pastry Tender & Barista position.
Front Of House Pastry Tender & Barista:
Duties:
- Greet customers and provide superior customer service
- Operate POS System and handle financial transactions
- Making and serving Hot & Iced Specialty Coffee Drinks to customers
- Passionate about serving customers and enjoy describing food items (story telling) in detail -- people eat with their eyes and their ears first!
- Working with and communicating with the Manager, Front Of House, and Back Of House for efficient and accurate order fulfillment and service
- Assisting with package preparation
- Maintain a clean and organized front end area
Skills:
- Strong communication and interpersonal skills
- Previous Barista training and experience is a bonus
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy in cash handling
- Basic math skills for calculating totals and making change
- Knowledge of food safety regulations and procedures
- Experience in the food industry or hospitality is a plus
- Ability to work well in a team and independently
Must have 2 years experience in the service industry
We are seeking a friendly and customer-focused individual to join our team as a Front Of House Pastry Tender & Barista. This position will be responsible for providing exceptional customer service, operating our POS system, making specialty coffee orders on our espresso machine, working as a team with both FOH & BOH to ensure efficient and accurate order fulfillment and execution, and maintaining the cleanliness of the Front of House area. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
2 years minimum in the food service industry is mandatory. Previous barista training is a huge plus. Knowledge of food safety regulations and procedures is also beneficial. We are looking for someone who can work well in a team as well as independently.
This is an excellent opportunity to join a dynamic team in the hospitality industry. If you are passionate about providing exceptional customer service and have the necessary skills, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience in the food industry or hospitality sector.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Expected hours: 35 – 40 per week
Education:
- High school or equivalent (Required)
Experience:
- Hospitality: 2 years (Required)
Ability to Commute:
- Front Royal, VA 22630 (Required)
Work Location: In person
Salary : $13 - $16