What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Melanie Ciappi - State Farm Agent?
Do you enjoy an office dog and a fun working environment? This can be your opportunity! We are looking for a part time service assistant with opportunity to grow into full time. Just need to have a friendly personality! Check us out on Instagram!
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Melanie Ciappi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Melanie Ciappi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Make outbound sale calls.
- Communication and interpersonal skills.
- Outgoing and friendly.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $17 - $20
