What are the responsibilities and job description for the Concierge position at Melbourne Healthcare and Rehabilitation?
Job Title: Concierge
Facility: Bedrock Rehabilitation and Nursing Center at Melbourne
Location: Melbourne, Florida
Shift: Full Time, 1:00 PM – 9:00 PM
Pay Rate: $15-$17 per hour (based on experience)
Job Description:
At Bedrock Rehabilitation and Nursing Center at Melbourne, we are seeking a dedicated and compassionate Concierge to provide exceptional service to our residents. The goal of this role is to offer companionship, emotional support, and facilitate communication between residents and staff, ensuring their needs are met in a timely and dignified manner.
Key responsibilities include:
- Providing emotional support and companionship to residents.
- Acting as a liaison between residents and various departments to ensure needs are met.
- Assisting staff with non-nursing duties such as obtaining ice, adjusting pillows, reading mail, and answering questions.
- Ensuring new admissions feel welcome and supported throughout their transition.
- Following up with residents throughout their stay and coordinating with other departments for continued well-being.
- Walking floors daily to ensure the overall well-being of both residents and staff.
- Assisting the admissions department with obtaining signed admission agreements.
Requirements:
- Must possess exceptional customer service skills.
- Must be able to read, write, speak, and understand English.
- Ability to make independent decisions when necessary.
- Must be able to seek out new methods and incorporate them into practices.
- Ability to read and interpret financial records and reports.
- Knowledge of computer systems, system applications, and office equipment.
Benefits:
- Generous Paid Time Off (PTO)
- Medical/Dental benefits
- Company perks
- Employee recognition programs
- Team-like atmosphere
- 1 personal floating holiday
If you are a compassionate and service-oriented professional looking to make a meaningful impact in a healthcare setting, we invite you to join our team at Bedrock Rehabilitation and Nursing Center at Melbourne as a Concierge. Apply today and become part of a supportive environment where residents and staff thrive together!
We look forward to welcoming you to our team!
Keywords:
Concierge, customer service, emotional support, communication, resident care, new admissions, nursing home, healthcare, resident needs, team atmosphere, full-time, Melbourne, Florida, admissions coordinator, patient care, administrative support, non-nursing duties, long-term care, healthcare assistant, concierge services.
Salary : $15 - $17
