What are the responsibilities and job description for the Front Desk Supervisor position at Melia Orlando Celebration Hotel?
Company Description
Melia Orlando Celebration Hotel, located in Kissimmee, FL, is an oasis of comfort and leisure opportunities right next to popular attractions like Walt Disney World®, Universal Orlando™, and SeaWorld Orlando™. With spacious rooms, a fantastic pool, delicious American cuisine, and facilities designed to surprise you, Melia Orlando Celebration is where the magic begins.
Role Description
This is a full-time on-site role for a Front Desk Supervisor at Melia Orlando Celebration Hotel. The Front Desk Supervisor will be responsible for overseeing receptionist duties, ensuring customer satisfaction, supervising the front desk team, and maintaining high levels of customer service.
Qualifications
- Supervisory Skills and Customer Service expertise
- Proficiency in Phone Etiquette and Receptionist Duties
- Ability to ensure high Customer Satisfaction levels
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Experience in the hospitality industry is a plus
- High school diploma or equivalent required; Bachelor's degree preferred