What are the responsibilities and job description for the Sales Associate position at Mello Velo Bicycle Shop?
Are you passionate about cycling and dedicated to delivering top-notch customer service? Do you love helping people find the perfect bike, gear, or accessories? If so, we’d love to have you on our team!
About Us
We’re more than just a bike shop—we’re a hub for the cycling community. Whether serving beginners or seasoned athletes, we take pride in offering expert guidance, high-quality products, and exceptional service. Our goal is to inspire and support every rider who walks through our doors.
Your Role
As a Sales Associate, you’ll play a key role in creating a welcoming and informative shopping experience. You’ll help customers find the right bikes, accessories, and services to match their needs while driving sales and maintaining a well-organized store.
What You’ll Do
- Engage with Customers: Greet and assist customers in selecting bikes, accessories, and services that align with their goals.
- Provide Expert Advice: Share your knowledge of bike types, components, maintenance, and upgrades to help customers make informed decisions.
- Drive Sales: Upsell and cross-sell products like safety gear, performance upgrades, and maintenance plans while prioritizing customer satisfaction.
- Ensure Smooth Operations: Accurately process transactions, assist with inventory management and maintain a clean, organized sales floor.
- Collaborate with the Team: Support colleagues, share product insights, and help train new team members as needed.
What We’re Looking For
Required:
- Experience in Customer service (bike shop experience preferred).
- A strong understanding of bicycles, components, and cycling accessories.
- Excellent communication skills with the ability to explain technical details in a clear, friendly manner.
- Familiarity with POS systems and basic inventory management.
Preferred:
- Basic bike maintenance or mechanical knowledge (or a willingness to learn).
- Leadership experience or an interest in mentoring junior staff.
Why Join Us?
Professional Growth: Opportunities to advance into sales, management, or technical roles.
Hands-On Experience: Work with top cycling brands and the latest gear.
Great Perks: Employee discounts and flexible scheduling.
Supportive Culture: Be part of a passionate, knowledgeable team that shares your love for cycling.
Job Type: Part-time
Pay: $15.50 - $17.50 per hour
Expected hours: 5 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $16 - $18