What are the responsibilities and job description for the Product Support Rentals position at Mellott Company?
About the Role:
We are seeking a highly motivated and skilled Product Support Rentals professional to join our team in Pennsylvania. As a Product Support Rentals specialist, you will be responsible for ensuring the smooth operation of our rental equipment and providing exceptional customer service to our clients in our industry. Your main objective will be to ensure that our clients receive the highest level of support and satisfaction, while maintaining the integrity and safety of our equipment.
Minimum Qualifications:
- High school diploma or equivalent
- 2 years of experience in product support rentals or related field
- Strong mechanical aptitude and troubleshooting skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Preferred Qualifications:
- Associate's or Bachelor's degree in a related field
- Experience with heavy equipment or machinery
- Familiarity with safety regulations and procedures
- Experience with inventory management systems
- Bilingual in English and Spanish
Responsibilities:
- Maintain and repair rental equipment to ensure optimal performance
- Provide technical support to clients and assist with equipment setup and operation
- Conduct regular inspections and maintenance checks on rental equipment
- Maintain accurate records of equipment maintenance and repairs
- Collaborate with other team members to ensure timely and efficient delivery of rental equipment
Skills:
As a Product Support Rentals specialist, you will utilize your strong mechanical aptitude and troubleshooting skills to maintain and repair rental equipment, ensuring optimal performance and safety. You will also utilize your excellent communication and customer service skills to provide technical support to clients and assist with equipment setup and operation. Additionally, you will collaborate with other team members to ensure timely and efficient delivery of rental equipment. Your ability to work independently and as part of a team will be crucial in ensuring the success of our rental operations. Bilingual skills in English and Spanish, familiarity with safety regulations and procedures, and experience with inventory management systems will be beneficial in this role.
