What are the responsibilities and job description for the Hospitality Specialist position at Mellow Mushroom?
Overview
Mellow Mushroom is a dynamic company that prides itself on delivering unique and memorable experiences. As a Service Host, you will be an integral part of this effort, ensuring that every guest leaves feeling valued and satisfied.
Responsibilities
- Provide exceptional customer service, addressing guests' needs and preferences promptly.
- Educate guests on our menu offerings, suggesting pairings and recommendations based on their tastes.
- Collaborate with colleagues to maintain a clean, safe, and welcoming environment.
- Participate in ongoing training and education to stay up-to-date on new menu items and services.
Requirements
To succeed in this role, you must possess excellent communication skills, a warm and welcoming demeanor, and the ability to work well in a fast-paced environment. You should also be available to work flexible hours, including evenings and weekends.
