What are the responsibilities and job description for the Part Time Weekend Concierge - CO position at Melody Living?
Job Description
Job Description
Description : About us
Melody Living
We are looking for a weekend part time concierge. Hours are from 8am to 6pm weekends only
Please submit your resume today to be part of the Melody Living Team!
Position Summary :
Use of strong hospitality focus serves as the first and central point of contact for service-related issues. Answers resident questions and assists residents in making reservations for dining, travel, in- home service referrals, dry cleaning depository, entertainment attractions, events, etc. as applicable. Develops and delivers personalized service. Answer phones, manages in-house mail center and serves as a general referral source.. Essential Duties
- Screens incoming calls, takes messages and / or forwards calls as appropriate.
- Greets and signs in all visitors.
- Greets and provides directions and / or information to residents, visitors, guests, and vendors.
- Responsible for sorting and distributing internal communications.
- Provides clerical assistance as needed.
- Type letters of correspondence, memorandums, reports, forms, etc.
- Receives event reservations, schedules guest apartment reservations and updates census, resident directory, and other information as directed.
- Responds to Emergency Call System and building alarm system.
- Responsible for periodic interior rounds to ensure building is secure and in good order.
- Received and processes work orders for the Community.
- Manages office equipment and supplies.
- Provides effective and courteous service to all residents, guests, and co-workers.
- Handles resident emergency situations in the absence of the Community Manager.
- Enters data into the lead management system, maintains accurate record of apartment inventory and prospect files.
- Other duties as assigned.
Requirements :
Basic Qualifications & Experience
Working Conditions / Physical Requirements
NOTE : This job description is not intended to be an exhaustive list of all duties, responsibilities, and or qualifications associated with the job. The employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.
