What are the responsibilities and job description for the Inside Sales - Client Services Coordinator - Virginia Beach position at Melone Law PC?
Job Title: Inside Sales - Client Services Coordinator
Location: Virginia Beach, VA
Company: Melone Hatley, P.C. Law Firm focused on Family Law and Estate Planning
Company Overview
Melone Hatley, P.C. is a fast-growing law firm focusing on family law and estate planning, with offices in Virginia, North Carolina, South Carolina, and Florida. Recognized by COVA as number 1 of the 500 fastest-growing law firms in the U.S in 2025, with our Attorneys being rated Super Lawyers by Prestigious, Inc., we are dedicated to providing clients with personalized top-tier service. We hold transparency, honesty, and communication as core values and are committed to protecting families, finances, and futures of our clients.
Position Overview
We are looking for a driven and results-oriented Inside Sales Representative - Client Services Coordinator to join our team. This role is essential for converting incoming leads into new business opportunities while providing exceptional customer experiences. As a first point of contact for prospective clients, you will shape their initial impressions of our firm and play a vital role in our growth. This position is based in our Virginia Beach office, but remote work options are available. If you thrive in a fast-paced, competitive sales environment and are passionate about helping others, we want to hear from you!
Key Responsibilities:
- Generate new sales opportunities by reaching out to inbound leads via phone calls and follow-up emails.
- Use active listening and effective interviewing techniques to identify and understand client needs.
- Achieve and exceed sales closure goals on a quarterly basis.
- Collaborate with internal teams to build a robust sales pipeline and facilitate successful deal closures.
- Maintain accurate records in our Customer Relationship Management (CRM) system, tracking lead progress and interactions.
Qualifications and Skills:
- Minimum of 1 year of proven experience in inside sales, required.
- Proven track record of exceeding sales goals and targets.
- Strong phone presence, with the ability to make numerous phone calls per day.
- Proficiency in Microsoft Office (Teams, Word).
- Experience with Customer Relationship Management (CRM) tools such as HubSpot.
- Excellent verbal and written communication skills.
- Strong active listening, problem-solving and presentation abilities.
- Ability to manage multiple priorities and work efficiently under deadlines.
- Some college education, preferred.
Compensation:
- Base Salary: $40,000 per year
- Bonus Opportunities: Monthly and quarterly incentives
- Total Compensation Potential: $75,000 - $100,000 per year and beyond
Benefits:
- 401(k) Matching
- 100% Employer Paid Medical Benefits
- Dental, Vision, and Life Insurance
- Paid Time Off and Holiday Pay
Work Environment:
- Full-time position (varied 8-hour days)
- On-site and in-person at Virginia Beach office
Join Our Team!
If you are an ambitious sales professional passionate about helping clients and making a difference, we invite you to apply to join the team at Melone Hatley, P.C. Together, let us help families navigate their legal journeys with confidence and compassion.
Melone Hatley, P.C. is an equal opportunity employer.
Salary : $75,000 - $100,000
