What are the responsibilities and job description for the Online Host position at Melrose Market?
Job Summary
We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our online buyers, ensuring a warm welcome by selling our products on live stream such as " Clothing,Shoes,Beauty & welleness and more. This role requires excellent customer service skills, a passion for hospitality, and the ability to communicate effectively with both guests and staff. The Host/Host will play a crucial role in creating a positive online experience.
Responsibilities
- Greet guests warmly as they enter the online auction and introduce them to our porducts. Answer thier questions with professionalism, assisting with orders and inquiries such as colors, sizes and brands. Communicate effectively with buyers and staff to coordinate thier needs.
- Maintain cleanliness and organization of the host room and waiting area.
- Assist in managing guest flow during peak hours to ensure a pleasant experience for all patrons.
Qualifications
- Previous experience in customer service or sales departments is preferred but not required.
- Strong customer service skills with an emphasis on communication and interpersonal abilities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent phone etiquette and ability to handle inquiries professionally.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where you can contribute to an exceptional experience while enhancing your skills in the online live shows industry!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 32 per week
Benefits:
- Flexible schedule
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Experience:
- online hosting experience required: 2 years (Required)
- online sales: 1 year (Required)
Language:
- Spanish is a plus (Required)
Ability to Commute:
- Roanoke, VA 24017 (Required)
Ability to Relocate:
- Roanoke, VA 24017: Relocate before starting work (Required)
Work Location: Hybrid remote in Roanoke, VA 24017
Salary : $16