Demo

General Manager

Melt House
Bozeman, MT Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/15/2025

We are seeking an experienced Operations Manager to join our team and oversee all aspects of our day-to-day operations. The Operations Manager will play a critical role in ensuring the smooth and efficient operation of our sauna lounge, while also fostering a positive and welcoming environment for both guests and staff.

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Company Overview : Melt House is a premier sauna lounge located in the heart of Bozeman, Montana. Our mission is to provide a relaxing and rejuvenating experience for our guests, helping them melt away stress and tension. We offer a variety of sauna experiences, as well as other wellness services, to promote overall health and well-being.

Key Responsibilities :

  • Oversee all operational aspects of Melt House, including but not limited to : scheduling, inventory management, and facility maintenance.
  • Develop and implement operational policies and procedures to ensure consistency and efficiency.
  • Manage and motivate a team of staff members, including hiring, training, and performance evaluations.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies to enhance operational performance.
  • Collaborate with the management team to develop and implement marketing and promotional strategies to drive business growth.
  • Ensure compliance with all health and safety regulations and maintain a clean and safe environment for guests and staff.
  • Handle guest inquiries and complaints in a professional and timely manner.
  • Maintain a positive and collaborative working relationship with all team members.

Qualifications :

  • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
  • Minimum of 3 years of experience in a similar role, preferably in the hospitality or wellness industry.
  • Strong leadership and communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Knowledge of sauna and wellness practices is a plus.
  • Benefits :

  • Health Insurance
  • Competitive salary
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Paid training
  • Vision insurance
  • Salary : $60,000 - $70,000 per year

    Job Type : Full-time

    Work Location : In person

    Shift : Day shift

    License / Certification : Driver's License (Preferred)

    Ability to Commute : Bozeman, MT 59715 (Required)

    Ability to Relocate : Bozeman, MT 59715 : Relocate before starting work (Required)

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    Salary : $60,000 - $70,000

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