What are the responsibilities and job description for the General Manager position at Melton Hospitality Advisors?
Compensation : $145,000.00 To $150,000.00 Annually plus Bonus opportunity and Benefits
We are assisting a client that an exceptional General Manager to oversee the operations of a distinguished hotel. This is a opportunity with a renowned hospitality group, dedicated to achieving excellence in guest service and operational efficiency.
General Description
The ideal candidate will be responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met. The General Manager will manage all areas of the hotel in accordance with brand standards to create a friendly atmosphere of superior guest service and product quality. The role requires exemplary performance for staff to follow. The General Manager will report directly to the Regional Vice President.
Essential Duties and Responsibilities
Guest Services
- Maintains guest service as the driving philosophy of the hotel.
- Personally, demonstrates a commitment to guest service by responding to guests’ needs.
- Is committed to making every guest 100 percent satisfied.
- Ensures hotel staff, including all new hires, know and understand the importance of guest satisfaction and are trained to meet service standards; develops added-value customer service programs.
- Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.
- Ensures hotel standards contribute to the delivery of consistent guest service.
- Implements and practices guest service initiatives.
Marketing and Sales Management
If you are a dynamic leader with a passion for delivering unparalleled guest experiences and driving hotel success, we invite you to apply for this confidential General Manager role. Please submit your resume for consideration.
Salary : $145,000 - $150,000
