What are the responsibilities and job description for the SITE SUPERVISOR position at Melwood?
INTRODUCTION:
- The incumbent is responsible for the supervision/management of employees, training employees, and planning daily schedules to ensure all contract requirements/specifications are met to the highest standards. This position is located in Baltimore, MD. Hours 9:30am - 6:30pm Monday - Friday. Hours may vary.
- Supervise Melwood staff assigned to the Maryland State Highway Administration. This includes but is not limited to, scheduling and assigning work, completing timesheets, and providing disciplinary actions.
- Open, review, process, screen, sort, log, box, and distribute incoming mail and publications.
- Scan and direct incoming correspondence with minimal errors.
- Receive, process, download, and log incoming voice messages with minimal errors.
- Perform data entry accurately by entering consumer information requests and updating consumer complaints in the database with minimal errors.
- Develop, maintain, and deliver to FTC COR/COTR the weekly Mail Report which communicates all incoming and outgoing mail aspects.
- The Site Supervisor manages all employees assigned to customer location.
- The Site Supervisor reports to the Project Manager assigned to the customer location.
- The incumbent must stand 80% of the work time and sit 20% of the time.
- Must be able to lift/carry 50 pounds and push/pull 50 pounds. These requirements are necessary to complete custodial work, inspect work areas, and use and operate custodial equipment.
- They must be able to climb, stoop, kneel and reach to climb stairs and clean high and low areas.
- Must be able to speak and hear to communicate clearly with workers at the contract site.
- Good vision and depth perception are required to inspect work areas.
- High School Diploma or GED required
- Minimum of three (3) years of supervisory experience. Including excellent communication skills and managing personnel.
- Prior experience with individuals with disabilities is preferred.
- Must be able to work flexible hours.
- Some weekends and holidays may be required to ensure contract requirements are met.
- Must pass all pre-employment drug screening, background checks, and government security clearance requirements for employment.
