What are the responsibilities and job description for the Door Attendant position at mem property management?
Overview
We are seeking a dedicated and professional Door Attendant to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a commitment to guest satisfaction in a resort environment.
Duties
- Greet guests as they arrive and depart, ensuring a warm and friendly welcome.
- Assist guests with luggage and provide information about hotel amenities and services.
- Manage the front door area, ensuring it is clean and organized at all times.
- Operate phone systems to communicate with other departments effectively.
- Handle guest inquiries and resolve any issues promptly, maintaining high standards of guest relations.
- Collaborate with the front desk staff to ensure smooth check-in and check-out processes.
- Conduct night audits as required, ensuring all transactions are accurately recorded.
- Maintain knowledge of local attractions and events to provide recommendations to guests.
- Support the overall operations of the hotel by assisting in various tasks as needed.
Experience
- Previous experience in guest services or hospitality management is preferred.
- Familiarity with phone etiquette and handling phone systems is essential.
- Experience in front desk operations or hotel management is a plus.
- Multilingual abilities are highly desirable to cater to a diverse clientele.
- Strong interpersonal skills with a focus on guest relations and satisfaction are crucial for success in this role.
Join our team as a Door Attendant and contribute to creating memorable experiences for our guests!
Job Type: Full-time
Pay: $19.89 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Night shift
Experience:
- Door Attendant: 3 years (Required)
Ability to Commute:
- Fort Lee, NJ 07024 (Required)
Work Location: In person
Salary : $20