Compliance Supervisor

General Job Description

The Compliance Supervisor assists in ensuring that the credit union adheres to all applicable regulatory requirements and internal policies. This role supports the administration of the credit union’s compliance and Bank Secrecy Act (BSA) programs, working closely with management and staff to promote a strong culture of compliance. The Compliance Supervisor plays a key role in regulatory monitoring, policy development, vendor management, cybersecurity, and staff training while providing guidance on compliance-related matters.
This position also oversees the credit union’s BSA/AML compliance efforts, including transaction monitoring, suspicious activity reporting, and risk assessments. The Compliance Supervisor collaborates with the VP of Enterprise Risk to ensure the effective execution of compliance initiatives and regulatory examinations.

Essential Duties & Responsibilities

• Assists in developing, implementing, and maintaining compliance policies and procedures in alignment with regulatory requirements.
• Conducts periodic compliance reviews and monitoring to ensure adherence to applicable laws and regulations.
• Oversees the vendor management program, with an emphasis on assessing risk within vendor relationships, including cybersecurity.
• Works with department leaders to evaluate business practices for regulatory risk and recommend process improvements.
• Assists with preparing reports for management and the Board of Directors on compliance matters, findings, and remediation efforts.
• Supports the compliance training program by developing and delivering training materials for employees at all levels.
• Monitors changes in regulatory requirements and industry best practices, providing timely updates to management.
• Reviews marketing materials, disclosures, and member communications to ensure compliance with applicable regulations.
• Assists in regulatory examinations and internal/external audits, ensuring timely and accurate responses to requests.
• Supervises and provides leadership to compliance team members, including setting performance expectations, conducting regular check-ins, and ensuring accountability for key compliance functions.
• Supports team development by mentoring compliance staff, identifying training needs, and fostering professional growth opportunities.
• Oversees day-to-day compliance operations, ensuring smooth workflow, proper task delegation, and timely completion of compliance-related responsibilities.
• Promotes a culture of compliance within the team and across the organization, ensuring alignment with company goals and regulatory expectations.
• Serves as the credit union’s BSA Officer, ensuring compliance with all BSA/AML and Office of Foreign Assets Control (OFAC) regulations.
• Oversees transaction monitoring, customer due diligence (CDD), and enhanced due diligence (EDD) processes.
• Reviews and investigates suspicious activity reports (SARs), currency transaction reports (CTRs), and high-risk accounts.
• Conducts periodic risk assessments related to BSA/AML compliance and recommends appropriate enhancements.
• Provides guidance and training to staff on BSA/AML regulatory requirements and red flag identification.
• Works with law enforcement and regulatory agencies as necessary regarding suspicious activities.
• Manages and supports BSA and compliance team members by providing oversight, troubleshooting issues, and ensuring proper execution of responsibilities.
• Foster and maintain positive relationships with both co-workers and members by actively embracing and demonstrating MCCU's culture, known as IMPACT.
• Any other duties needed to support our Vision, Mission, and Values.

Essential Job Requirements

• Minimum 5-7 years of experience in compliance, BSA/AML, fraud prevention, or a related field.
• Knowledge of regulatory requirements, credit union operations, and financial services industry best practices.
• Experience with compliance monitoring, risk assessments, and audit processes.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication skills with the ability to work effectively with employees at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Preferred: CUCE, CRCM, CAMS, or other relevant compliance certifications.
   

Skills/Abilities

• Detail-oriented with the ability to interpret complex regulatory requirements.
• Ability to work independently and collaborate effectively within a team.
• Strong ethical judgment and discretion in handling confidential information.
• Commitment to fostering a strong compliance culture within the organization.

Physical/Mental Requirements of the Position:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear
• Nature of position requires physical mobility and ability to lift a minimum of 20 pounds
• The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks