What are the responsibilities and job description for the FINANCIAL SERVICE REPRESENTATIVE (UNIVERSAL TELLER) position at Members First Credit Un?
At Members First Credit Union, we're urgently looking for talented Financial Service Representatives to join our team. If you have hands-on experience with the Symitar platform and a passion for providing exceptional service, this is your opportunity to grow with a dynamic team focused on member success.
What We’re Looking For:
- Credit union experience is a must – we need professionals who understand our member-focused approach.
- Strong proficiency with Symitar is essential. You’ll be using this platform to serve our members, so previous experience is crucial.
- Excellent communication and customer service skills.
- Detail-oriented with a strong sense of integrity and commitment to member satisfaction.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and advancement.
- A supportive and collaborative work environment.
- The chance to make a real difference in the lives of our members!
Why Work With Us? At Members First Credit Union, we put our members first in everything we do. If you're passionate about helping others and want to be part of a credit union that truly cares about its community, we’d love for you to join our team.
POSITION SUMMARY
Represent the Credit Union in a professional and courteous manner. Must be service oriented and greet and serve the members and guests promptly and professionally in a concierge type of environment.
EDUCATION AND/OR EXPERIENCE
High school diploma or the equivalent. Cash handling experience preferred, but not required. Abilities generally acquired on the job in 12 months.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge and basic understanding of cash services and branch operations, procedures, products and services. Must have good communication skills, professional appearance, and positive attitude. Good math and typing skills are needed. Ability to operate related computer applications, electronic services and other business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, and telephone. Must be bondable.
PHYSICAL DEMANDS
Possible vigorous work; likely to be standing, walking and sitting throughout daily activities of greeting members and assisting them with basic cash services and/or other duties. Exerts up to approximately 30 lbs. of force occasionally. No hazardous or significantly unpleasant conditions. Normal office environment where temperature is maintained throughout the year. May require travel to different branches on short notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Employment is contingent upon the successful completion of a background check, credit check, and verification of bondability.
MONDAY - FRIDAY 8:00 AM - 5:00 PM
SATURDAY ROTATION SCHEDULE - 8:15 AM - 12:15 PM
40 HOURS A WEEK