What are the responsibilities and job description for the Branch Manager position at Members First Credit Union of N.H.?
MaintJob Summary
Members First is currently seeking an experienced Branch Manager. The successful candidate will be reponsible for directing and administering the operational efforts of our Bedford Branch office. The succesful candiate should have a prior proven track record in managing a credit union or bank branch experience.
Responsibilities
- Maintain a highly movtivated, well-trained staff, maintaining effective employee relations.
- Implement and monitor the budget for the branch.
- Apply and evaluate policies and procedures for the branch. Ensure the branch is in compliance with federal lawsand regulations set forth by the National Credit Union Administrations and other regulatory agencies.
- Evaluate the job performance of branch office staff to ensure qualtiy of work and service to members.
- Monitor branch activity, including number of transaction, volume, teller errors, loan volume, teller and loan personal sales, and new accounts.
- Monitor key products and sales within branch to ensure profitable and sound business practices and high quality of service to members.
- Manage the security and safety of the branch. Examine and monitor security and safety policies and procedures on an on-going basis.
- Ensure that the staff recieves on-going training on security and robbery procedures.
- Schedule adequate staff to ensure efficient branch operations.
- Conduct loan interviews. Process, approve and/or close loans.
- Monitor branch operations to ensure a consistent, professional approach.
- Assist staff or members in solving complex account problems.
- Create and maintain a cross-selling enviroment within the branch.
Skills
- Ability to prioritize tasks effectively.
- Proven track record in managing a credit union or bank branch
- Excellent supervisory skills with a focus on leadership and team building
- Sales-oriented mindset with the ability to drive revenue growth
- Ability to implement process improvements to enhance operational efficiency
- Familiar with Microsoft Office programs
- Valid drivers license is required
Job Type: Full-time
Pay: $58,000.00 - $71,000.00 per year
Experience:
- Management: 2 years (Required)
Ability to Commute:
- Manchester, NH 03103 (Required)
Work Location: In person
Salary : $58,000 - $71,000