What are the responsibilities and job description for the Operations Specialist position at Members First Credit Union of N.H.?
Overview
Members First is seeking a detail-oriented Operations Specialist who will provide a wide range of support to the Deposit Services Department as well as other departments throughout the organization. The successful candidate will have prior experience in Deposit Operations in a credit union or other financial institution.
Responsibilities
- Debit/ATM card experience, ordering and maintaining plastics, processing disputes, chargebacks and account maintenance, monitor accounts for unusual activity, and resolve member issues promptly and efficiently.
- Administer the IRA Program, maintain all IRA membership accounts for accuracy, year-end IRS Tax reporting, processing IRA death claims, processing of new accounts, rollovers and withdrawals. Update the IRA system and core system to ensure accurate reporting.
- Audit and process share drafts, stop payments, remote deposit capture, Shared Branching transactions, online new account opening, death claims, levies and garnishments.
- Administer the certficate of deposits, monitoring daily reports, settlements and certificate maturities.
- Provide Trust account administration, set-up and support.
- Process and file daily account maintenance requests, maintain address change reports and returned mail logs.
- Report suspicious activity and account abuse to the BSA Officer.
- Familiar with BSA/OFAC rules and regulations.
- Ability to cross-train within other areas of the department.
- Effective written and oral communication skills.
Experience
- Associates degree or equivalent combination of education, training and work experience.
- 3 to 5 years experience in a credit union or financial institution deposit operations area.
- Experience with Microsoft Office Products and other computer-related software programs.
- Ability to analyze data, calculate figures, read and interpret instructions and procedures.
- Valid driver's license.
*
Members First is an Equal Opportunity Employer
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $21 - $26
