What are the responsibilities and job description for the Member Service Representative - FT position at MEMBERS1st Community Credit Union?
Member Services Representative
Duties:
- Provide excellent customer service to members and guests
- Identify member needs for appropriate products and services
- Assist with member inquiries, account updates, and membership sign-ups
- Minimizes fraud by thorough examination of documentation
- Assists with mail, night drop, and phone transactions
- Alerts loan officers to loan payoffs
- Handle cash management and cashiering duties
- Utilize 10-key typing skills for accurate data entry
- Perform basic retail math calculations
Experience:
- Previous experience in a customer service role preferred
- Strong communication and interpersonal skills
- Previous cash-handling experience with ability to handle transactions accurately
At our company, we value our members and provide exceptional service. As a Member Services Representative, you will play a vital role in ensuring our members have a positive experience. If you are friendly, detail-oriented, and enjoy working with people, we would love to have you join our team.
To apply, please submit your resume and cover letter highlighting your relevant experience in customer service. We look forward to hearing from you!
Job Type: Full-time
Pay: $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $18
