What are the responsibilities and job description for the FOA Team Leader position at Memorial Care?
Title: Front Office Assistant Team Leader
Location: Long Beach, CA
Department: Facility Operations
Status: Full-time
Shift: Days (8hr shifts) Rotating Week 1. Monday through Friday 830-530 Week 2: Wednesday through Sunday (Saturday and Sunday 830a-5p)
Pay Range: $21.50 - $30.65/hour
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Purpose Statement / Position Summary
Supports leadership in coordinating and facilitating the Front Office Operations of the clinical site(s) as
assigned utilizing the five (5) Simply Better steps with every patient team member interaction.
Supports leadership in coordinating and facilitating the Front Office Operations of the clinical site(s) as
assigned utilizing the five (5) Simply Better steps with every patient team member interaction.
Essential Functions and Responsibilities of the Job
1. Must have the ability, skill-set, qualifications, education, and licensure that are required for all the
responsibilities this position must cover.
2. Must excel in communication (written & verbal), customer service and can work independently or as
part of a team.
3. Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and
follow through.
4. Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate
initiative, and be responsible.
5. Ensure optimal Front Office patient flow to guarantee an environment of quality patient care.
6. Be at work and be on time.
7. Follow company policies, procedures and directives.
8. Interact in a positive and constructive manner.
9. Prioritize and multitask.
1. Must have the ability, skill-set, qualifications, education, and licensure that are required for all the
responsibilities this position must cover.
2. Must excel in communication (written & verbal), customer service and can work independently or as
part of a team.
3. Must excel in prioritization, organization and multi-tasking while demonstrating attention to detail and
follow through.
4. Can utilize critical thinking skills to identify issues, problem solve to logical conclusion, demonstrate
initiative, and be responsible.
5. Ensure optimal Front Office patient flow to guarantee an environment of quality patient care.
6. Be at work and be on time.
7. Follow company policies, procedures and directives.
8. Interact in a positive and constructive manner.
9. Prioritize and multitask.
- Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Salary : $22 - $31
