Patient Care Technician II, Observation Care

Title: Patient Care Tech II

Location: Laguna Hills CA

Department: Observation Care

Status: Full-time

Shift: Days (12hr)

Pay Range*: $21.25/hr - $29.20/hr

$1,500 signing bonus available to external hires new to MHS employment, contingent upon satisfaction of employment requirements.

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

This position requires the full understanding and active participation in fulfilling the mission of Saddleback Medical Center. It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. The employee shall support Saddleback Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities. The Patient Care Technician II is an unlicensed caregiver working under the direction of the Registered Nurse. This position is responsible for supporting the Observation Care Unit to maintain smooth, effective communication between healthcare practitioners, departments, patients, and visitors. The Patient Care Technician II is accountable for prompt, timely assistance which contributes to the patient’s progress towards discharge. This role is accountable for patient admission, transfer, discharge flow processes, and for providing the most basic of patient care. Including data collection, personal hygiene, and assistance with activities of daily living.

Essential Functions and Responsibilities of the Job

1. Demonstrates knowledge of the clinical and information technology systems

2. Demonstrates the ability to safely and competently perform assigned activities.

3. Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial and other sensitive material in printed, electronic or verbal form, which may jeopardize the privacy of patients and or employees

4. Manages and acknowledges patient-family-significant other expectations to create positive experiences 5. Contributes to an effective, clean and safe working environment

6. Follows directions and communicates with the registered nurse and other members of the healthcare team in an organized, clear and timely manner

7. Collects information pertinent to the patient’s status notifies the registered nurse of changes in patient’s condition.

8. Performs clerical duties related to admission, transfer and discharge.

9. Demonstrates the ability to safely maintain and competently use equipment in the delivery of patient care

10. Ability to be at work and be on time

11. Ability to follow company policies, procedures, standard work and directives

12. Ability to interact in a positive and constructive manner

13. Ability to prioritize and multitask

• Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our MemorialCare Benefits for more information about our Benefits and Rewards.