PATIENT ACCESS REPRESENTATIVE, Part-time Days

Memorial Community Hospital & Health System (MCH), located in Blair, NE, is seeking a dedicated and detail-oriented Patient Access Representative to join our team at the Blair Clinic! As a Patient Access Representative, you’ll be the first point of contact for our patients, ensuring a smooth registration process while delivering top-tier customer service. Your role will be essential in maintaining accuracy in patient records, verifying insurance details, and supporting various administrative tasks—all while upholding the highest standards of patient care and confidentiality. At MCH, we are more than just a hospital—we are a community dedicated to healing, nurturing, and promoting wellness. What You’ll Do: Shift: Part-time, 25 hours per week. Perform patient registrations, ensuring demographic and insurance information is accurate and up to date. Manage a multi-line phone system, schedule appointments, and assist with electronic communications. Collect and update copies of Medicare, Medicaid, and other insurance cards during registration. Obtain necessary patient signatures for consent to treat, HIPAA forms, and other required documents. Process co-payments, provide receipts, and document transactions per policy. Maintain financial accuracy by balancing the cash drawer at the start and end of each shift. Scan and file Advance Directives, Living Wills, and Durable Power of Attorney documents into the EMR system. Adapt to flexible scheduling and role expectations to best serve patient needs. Uphold strict confidentiality and compliance with all MCH policies and healthcare regulations. What We’re Looking For: High school diploma or equivalent required. Must be at least 19 years of age to serve as a legal witness on required forms. Two years of customer service or clerical experience required. Previous experience in a hospital or healthcare clinic reception role preferred. Knowledge of medical terminology and insurance processes is a plus!   Perks & Benefits (at part-time status): Competitive compensation and benefit package Paid Time Off Health, Dental, and Vision insurance at competitive rates Basic Life and AD&D insurance provided by MCH Short and long-term disability coverage provided by MCH 401(k) and Roth Retirement Plan with company match Employee Assistance Program Wellness Program Tuition Reimbursement Employee Discounts   Equal Opportunity Employer: Memorial Community Hospital & Health System is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.