What are the responsibilities and job description for the Customer Service Specialist position at Memorial Health Meadows Hospital?
Description
Introduction
Do you have the career opportunities as a Customer Service Specialist you want with your current employer? We have an exciting opportunity for you to join Memorial Health Meadows Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Memorial Health Meadows Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Customer Service Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
The Customer Service Specialist performs a variety of general office activities by performing the following duties personally or through management supervision. Answering incoming phones, daily filing of patient charts, billing duties, bank deposits and customer service.
What you will do in this role:
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Introduction
Do you have the career opportunities as a Customer Service Specialist you want with your current employer? We have an exciting opportunity for you to join Memorial Health Meadows Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
Memorial Health Meadows Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a Customer Service Specialist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary And Qualifications
The Customer Service Specialist performs a variety of general office activities by performing the following duties personally or through management supervision. Answering incoming phones, daily filing of patient charts, billing duties, bank deposits and customer service.
What you will do in this role:
- Fills out order forms, determines charges and coverage for service requested, collects co-pays, and inserts data into information system.
- Coordinates customer complaints and ensures service recovery.
- Schedules deliveries, pick-ups, discontinuances, maintenance or changes in service.
- Talks with customers by phone or in person and receives orders for delivery, pick-up, discontinuances, maintenance or changes in service.
- High School Diploma or GED Coursework at Technical School/College - Required
- 6 Months Minimum in Related Role - Required
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Specialist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
