Systems Analyst II

Overview

Working as a System Analyst II at MHS you will formulate and define scope and objectives based on user defined needs.  Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results.  Prepares detailed specifications from which programs will be written.  Analyzes and revises existing system logic difficulties and documentation as necessary.  Fully utilizes project management tools including estimating work efforts in advance of projects, prioritization of project efforts, planning, developing, implementing and post implementation reviews.  Also has duties instructing, directing, and checking the work of other application and systems analysis personnel.  Responsible for quality assurance review.  Acts as project leader for small to medium scale projects to support business processes of departments impacted.  Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.

Qualifications

Education:

• Bachelor’s degree required with an emphasis in management, computer science, or health systems management and business administration.
• Three to four years of experience in an information systems environment, particularly in specific areas such as business, finance, customer support or clinical operations with emphasis on management of resources and technology may be considered in lieu of educational requirements. 

Experience:

• Three (3) or more years of experience in Information Technology areas including project management, advanced support management, systems analysis, programming or other similar experience required. Relevant system experience in financial systems is required.
• Knowledge and experience with concepts and principles required for implementation and support of application systems in a large health system.
• Demonstrated ability to coordinate small and medium scale system projects from start to finish including development, measurement and reporting of key performance indicators and a commitment to continuous quality improvement. Also must have demonstrated ability to contribute to large scale projects with some supervision.

Other Knowledge/Skills/Abilities:

• Ability to analyze and estimate system requirements, develop alternatives and implement solutions.
• Thorough understanding of computer systems including various hardware, operating systems, programming languages and data communications.
• Demonstrated analysis, planning, and organizational skills, as well as excellent verbal and written communication and customer service skills are required.
• Demonstrated understanding of business processes and system interdependencies.
• Demonstrated skills in developing and maintaining good interpersonal relationships.
• Demonstrated proactive initiatives toward continuous process improvements.

Responsibilities

• • SAFETY: Prevent Harm - I put safety first in everything I do.  I take action to ensure the safety of others.

• • COURTESY: Serve Others - I treat others with dignity and respect.  I project a professional image and positive attitude.

• • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• • EFFICIENCY: Reduce Waste - I use time and resources wisely.  I prevent defects and delays.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.