Demo

Desktop Analyst - Information Systems - Desktop - Days - FT

Memorial Hospital at Gulfport
Gulfport, MS Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/11/2025

Qualifications

Location: Gulfport
Job Summary:
Assists in researching new technologies, resolves complex support tickets, maintains the tracking and accountability of device hardware, and provides a high level of support and customer service.
Required Qualifications:
Education: Bachelor’s degree in Information Technology or other field of study or equivalent experience may be accepted in lieu of degree.
Licensure: Valid drivers license.
Experience: Two (2) years of experience (with degree requirement) or five (5) years of experience (with Associate degree) or seven (7) years of experience (with no degree)in an IT role performing technical support for desktops, laptops, and peripherals in a networked environment with moderate experience in installing, upgrading, and troubleshooting all device hardware and software applications. Experience maintaining virtual desktops. Experience participating in projects for IT support and/or enhancements.
Skills, Knowledge, Abilities: Knowledge of current operating systems, hardware, and advanced features and tools. Knowledge of PowerShell or equivalent scripting language for remote management of windows devices Excellent analytical and problem-solving skills. Significant technical knowledge to solve complex problems. Excellent interpersonal skills while understanding the needs for a positive customer service experience. Ability to organize and effectively coordinate multiple and frequently conflicting concurrent tasks with excellent follow through. Ability to work collaboratively with diverse stakeholders.
Preferred Qualifications:
Education: N/A
Licensure: Any Microsoft Windows or networking certification.
Experience: N/A
Skills, Knowledge, Abilities: N/A

Customer Service Agreement

I have read the Customer Service Agreement;for providing excellent customer service and representing Memorial.

About Memorial


Memorial Health System has been dedicated to healing, inspiring, and transforming the health of our community since 1946. With multiple hospital facilities, outpatient surgery locations and diagnostic centers, more than 100 Physician Clinics, and post-acute services including skilled nursing, you can find your fit at Memorial.

When you join our team, you join more than 5,000 individuals committed to exceptional care. We offer several of the region's most comprehensive clinical programs and medical specialties unique to the Coast, including a Level III Neonatal ICU, state-designated Level II Trauma Center, Hyperbaric Oxygen Therapy, and Mississippi's first nationally-certified Primary Stroke Center.

At Memorial, you are valued. We know that our increasingly diverse communities need healthcare professionals that reflect their different cultural backgrounds, perspectives, and values. We acknowledge the uniqueness of all individuals, their commonalities as well as differences, all of which have shaped their lives in meaningful ways.

The development of our team members is integral to the patient care we provide. Grow your skills, and grow with Memorial.

Memorial Health System is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

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