What are the responsibilities and job description for the Customer Care Representative I position at Memorial Hospital of Laramie County?
Job Description
Job Description
Day in the Life of a Customer Care Rep I :
In a high-paced environment; receives inbound and makes outbound calls to patients, reviews patient accounts to answer questions, communicates payment options and assists with taking payments on the phone utilizing billing systems. Will answer questions on insurance payment and verify demographic information.
Why Work at Cheyenne Regional?
- 403(b) with 4% employer match
- ANCC Magnet Hospital
- 21 PTO days per year (increases with tenure)
- Education Assistance Program
- Employee Sponsored Wellness Program
- Employee Assistance Program
Here Is What You Will be Doing :
Desired Skills :
Here Is What You Will Need :
Nice to have :
About Cheyenne Regional :
Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000 patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork and Excellence to I.N.S.P.I.R.E. great health.
Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!
