Revenue Cycle Coordinator | Patient Financial Services, Full-Time

We are looking for a Revenue Cycle Coordinator to join our collaborative team at Memorial Health!

What You'll Do:

Assists with the overall operations of Patient Financial Services (PFS) and Professional Billing (PB) departments, under the direction of the Revenue Cycle Director and Manager. Collaborates with the Revenue Cycle Director and Controller to verify general ledger classifications as related to charges, payments, refunds and miscellaneous payments for Memorial Hospital and Memorial Medical Group. Maintains an understanding of accounting systems and provides feedback related to billing reports, general ledger, accounting and billing functions as related to both entities. Train Patient accounts receivable staff on payment processing functions; live check deposits, lockbox payment management, credit card payment posting, report processing as they relate to Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA) to include loading ERA’s to host information system for payment posting, manual payment posting to patient accounts and proper general ledger entries, including required supporting documentation. Manages shared business office; monitors banking institution functions, deposits, EFT and lockbox. Coordinates the functions and processes of PFS and PB to ensure maximization of cash flow while improving patient, physicians and other customer relations. Continually evaluating payment methods for efficiency, enrolling in EFT and ERA as appropriate and monitoring clearinghouse enrollment for ERA delivery. Identifies opportunities to improve cash flow, proper distribution of funds to patient accounts and general ledger as appropriate. Manages Epic integration and automation to improve excellence within the Revenue Cycle. Working knowledge of payer contracts and payer rules; as part of the reimbursement management team assist with building payer contracts into software system, including contract modeling, payment variance follow-up and reporting. Evaluates pre-service collection process, creating parameters and guidelines. Provide direction regarding the Hospital Care Assurance Program (HCAP) and hospital financial assistance.

Manages daily workflow processes, to ensure efficient and effective patient financial services performance, monitors standards, and policies and procedures. Responsible for Onboarding new team members; coordinating orientation and training including monitoring development. Developing staff through coaching and providing feedback on a regular basis. Works with key staff to develop and implement quality improvement initiatives, identifies process improvement opportunities, and presents recommendations and resolutions that align with the organizational strategic plan to Manager/Director. Maintains in depth knowledge of system software including primary financial systems, claims systems, and cash posting systems, and Electronic Medical Record (EMR) as related to PFS. IT resource for PFS and PB team, assist with troubleshooting, help desk requests and new user access.

Requirements
1-3 years Hospital patient accounts experience. Associates or Bachelor’s Degree preferred. Knowledge of third party billing requirements, CPT, ICD-9 ICD-10 and modifiers, medical terminology, Medicare and Medicaid payment methodologies; and understanding of standard billing practices. Knowledge of patient access functions in a Hospital setting. Computer skills in Microsoft Office, Excel, Word, and Outlook.

Shift
1st

Hours
80 per pay (every two weeks)

Location:

• Approx. 25 minutes away from Dublin, OH
• Approx. 30 minutes away from Hillard, OH
• Approx. 30 minutes away from Delaware, OH
• Approx. 30 minutes away from Powell, OH

We look forward to seeing your application!

It is our commitment to inclusivity and diversity and our ongoing determination to provide a welcoming and inclusive environment for all staff and guests of the Hospital, regardless of age, color, disability, gender, gender expression or gender identity, genetic information, national origin, race, religion, sexual orientation, or veteran status. For any questions or needed accommodations, please contact Memorial Health Human Resources at 937.578.2701.

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