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Care Coordinator, Outpatient Operations - Westchester Location

Memorial Sloan Kettering
Harrison, NY Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 6/2/2025

Pay Range

23.03 - $34.67 / hour

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission : ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Job Description

Exciting opportunity at MSK : We are a leading healthcare organization dedicated to fighting cancer and providing excellent care to patients. Our team is committed to making a significant difference in the lives of those we serve, and we are currently seeking skilled Care Coordinators to join us in our mission.

When you join us as a Care Coordinator, you'll find yourself quickly making a difference for our patients. You will find important work and become part of a team where everyone plays a meaningful role in the fight against cancer.

Are you ready to make a difference in the lives of others? We want you to join us!This is a life’s calling.

We are looking for Care Coordinators in our Westchester Location.

Role Overview :

Work as a member of the practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, and organized and that each patient visit occurs with satisfaction

Monitor clinic schedules and revise as necessary to facilitate smooth patient flow

Serve as a liaison between the patient, family, and clinical team during the office visit

Be responsible for expediting time-sensitive scheduling (within 48 hours), (e.g., same-day tests or consultations) by calling the appropriate areas to ensure timeliness. Coordinate inpatient admissions, if needed

Reconcile work after clinic and complete a detailed End of Clinic summary daily

Key Qualifications :

Experience in customer / patient service is strongly preferred

A proven dedication to healthcare through work, internship, or volunteer experience

Ability to handle acutely ill patients in stressful situations with a positive demeanor

Strong digital literacy

Core Skills :

An effective communicator, capable of determining how best to reach different audiences and implementing communications based on that understanding

Adept at building partnerships and working collaboratively to meet shared objectives and goals

Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances

Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience

Additional Information : #LI-Onsite

Schedule : 10-hour shifts, 4 days / week. Hours vary between 6 : 00 am and 10 : 00 pm (Monday-Friday, occasional weekends). Schedules are provided one week in advance andflexibility between shifts is expected

Training : there is a 2-week training period in Manhattan at the beginning of employment, Monday – Friday, 9 am – 5 pm

Location : MSK Westchester

Pay Range : $23.03 - $34.67 / hour

Helpful Links :

MSK Compensation Philosophy ()

Review Our Greats Benefits Offerings

Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Stay in touch!

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Job LocationsUSA-NY-West Harrison

Posted Date23 hours ago(2 / 26 / 2025 8 : 19 PM)

Requisition ID 2025-84098

Category Administrative / Clerical

Pay Range $23.03 - $34.67 / hour

Salary : $23 - $35

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