What are the responsibilities and job description for the Veterinary Receptionist position at Memorial Veterinary Hospital?
Job Title: Full-Time Veterinary Receptionist
Location: Memorial Veterinary Hospital, Lackawanna County
About Us: Memorial Veterinary Hospital is a busy wellness and urgent care practice that is the largest private, family-owned veterinary practice serving small animals in Lackawanna County. We pride ourselves on providing exceptional medical care and fostering a strong rapport with our clients. Our team of experienced professionals is dedicated to delivering the best possible care for our patients while maintaining a positive and productive work environment.
Position Overview: We are seeking an experienced Veterinary Receptionist to join our dynamic team. This full-time position is perfect for a motivated individual with 3 years of experience in veterinary medicine and a passion for providing excellent customer service. The ideal candidate will have a strong background in handling administrative duties within a fast-paced veterinary setting, be detail-oriented, and excel in a collaborative work environment.
Key Responsibilities:
- Answer a multi-line phone system in a professional and friendly manner
- Schedule appointments and manage client inquiries
- Process payments accurately and efficiently
- Maintain accurate and organized patient records in our paperless record system
- Provide exceptional customer service to clients, both in person and over the phone
- Support veterinarians and other staff in day-to-day operations
Qualifications:
- Minimum of 3 years of experience in veterinary medicine
- Strong customer service skills with the ability to handle a variety of situations
- Proficient in using computers and technology, including veterinary software and multi-line phone systems
- Ability to work well in a fast-paced, high-volume environment
- Excellent communication skills and attention to detail
- Strong organizational skills and the ability to manage multiple tasks simultaneously
Why Join Us? At Memorial Veterinary Hospital, we value a positive work environment and believe in supporting a healthy work/life balance. We are currently open Monday through Friday, and are dedicated to making work enjoyable and fulfilling.
We Offer:
- Competitive pay
- Generous paid time off
- 401(k) with match
- Paid health insurance
- Life insurance
- Employee discount program
If you're looking to be part of a supportive and dedicated team, where your contributions are valued and appreciated, we would love to hear from you!
How to Apply: To apply, please submit your resume and cover letter through really. We look forward to hearing from you!
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
Schedule:
- 10 hour shift
- 8 hour shift
- Holidays
Work Location: In person
Salary : $14 - $16