Regional Operations Manager

Job description

This position is for our JAX/TAMPA facilities. The Regional Manager is the front-line operating authority and are responsible for the day-to-day operations/activities of the facility. They provide supervision and direction to all operations employees. They ensure that all operations schedules required by the customer are met 100% of the time. They also oversee quality and efficiency of transportation associates, equipment utilization and revenue goals and adherence to FC's policies, procedures, and DOT regulations. 

 KEY ACCOUNTABILITIES: 

• Responsible for dispatching company drivers for pick-up and delivery of shipments through the railyards & depots in the above-mentioned markets
• Meet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.
• Provide supervision and direction to all operations employees.
• Follow and enforce company policies and procedures.
• Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities.
• Provide on-site management and company representation to the customer.
• Complete daily reporting of operational/quality requirements.
• Provide instructions to drivers on routing and proper handling of materials.
• Dispatch drivers on a variable schedule as needed.
• Ensures employees are following proper work instructions in their assigned areas.
• Counsels and uses progressive corrective action processes when disciplining employees.
• Remains current with changes and operating procedures within assigned areas.
• Provides clear concise written and verbal communication to all personnel.
• Perform driver safety rides (process walk).

 KNOWLEDGE, EXPERIENCE, AND SKILLS:

• Working knowledge of Drayage railyard & depots
• Minimum of 5 years working knowledge of 20/40/53' containers within in the markets
• Working knowledge of Trinium operating system
• High School Diploma or equivalent is required.
• Must be able to read, write and speak English fluently.
• Ability to interact effectively with all levels of employees.
• Must have very good interpersonal skills and the ability to interact with customers and employees.
• Exceptional problem solving, conflict resolution, decision making, planning, and organizational skills are all required.
• Balance team and individual responsibilities.
• Organizational skills and the ability to prioritize in demanding environments with tight deadlines.

This position is Full time, Monday - Friday.  Must be able to work overtime and occasional Saturdays.

Benefits: Competitive pay, medical, dental & vision insurance, paid Holidays, vacation and sick time.

Job Requirements

• Knowledge of Port(s) & RY is a must.
• At least five years dispatch experience.
• Strong organization and planning skills
• Strong attention to detail with excellent follow-up
• Knowledge of Trinium preferred.
• Bilingual English/Spanish is preferred.
• High school diploma or equivalent
• Pass a post offer drug exam.

For Consideration, please email your resume.