What are the responsibilities and job description for the Office/Hospitality Coordinator position at Mendocino Music Festival?
PART-TIME OFFICE, HOSPITALITY, & LODGING COORDINATOR (Seasonal)
OVERVIEW
Mendocino Music Festival is looking to hire an Office, Hospitality, & Lodging Coordinator to join our team. Outstanding customer service is our topmost priority.
HOURS AND LOCATION
LOCATION: Our office is located in downtown Mendocino on Main Street.
HOURS: 10-4pm, Monday through Friday.
January: Up to 30 hours per week
February through August: Up to 30-40 hours per week
September through November: Off
December: 30 hours for two weeks
BASELINE DUTIES AND QUALIFICATIONS
This position reports to and assists the Office Manager.
Open the office at 10 am and close at 4 pm Monday through Friday.
Answer the phone, direct calls as necessary and/or take messages.
General Office Coordinator duties include:
- Data entry, spreadsheet skills are very important
- Daily Post Office pickup and/or bank deposit
- Donation entry into Patron Manager along with relevant information to track new or repeat donor info
- Count the cash register and make closeout reports
- Post MMF events on local calendars and websites
- Assist the Office Manager with reports, errands, and/or special projects as directed
- Keep the office area neat and tidy
- During the Festival period, additional duties such as helping with the daily cash count and assisting with ticket sales at the tent box office may be needed
COORDINATE THE MMF SOUVENIR ADVERTISEMENT PROGRAM
- Interface with the Digital Media Manager and the Advertising Coordinator to ensure that the necessary information makes it to the Program Designer.
- Proofread and double check all ad information that is sent to the Program Designer, this includes ad sizes, colors, etc.
Hospitality and Lodging Coordinator duties include:
- Gather hospitality riders from each guest act performing in the tent
- Supply purchase lists for food requests
- House guest acts with local lodging partners
- Offer, track, and monitor complimentary tickets to hospitality donors
Coordinate the Special Acts Hospitality program:
- Create a package that shows lodging sponsors the perks of sponsoring the Festival
- Approach, place, and negotiate in-kind rooms with local lodging facilities to accommodate special acts/soloists during the Festival season according to their contracts & riders
SPECIAL PROJECTS
As needed and directed by the Office Manager
SKILLS AND ATTRIBUTES
Ability to communicate clearly, both written and verbal
Exceptional organizational skills
Ability to prioritize projects and deadlines
Calm under pressure and courteous nature, always
EDUCATION / EXPERIENCE
Experience with people as a priority
Computer skills (Word, Excel, Outlook - PC or Mac)
Familiar with phone systems and standard office equipment
REPORTS TO:
This role reports to the Office Manager
Job Type: Part-time
Pay: $21.00 - $23.00 per hour
Expected hours: 30 – 40 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Mendocino, CA 95460 (Preferred)
Ability to Relocate:
- Mendocino, CA 95460: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $23