What are the responsibilities and job description for the Part-time Customer Service Representative position at Menehune Water Company, Inc.?
Job Overview:
As a Customer Service Representative at Menehune Water Company, you will be the first point of contact for our valued customers. In this role, you will provide exceptional service by addressing customer inquiries, resolving issues, and delivering accurate information with professionalism and care. This is your chance to be the friendly face and helpful voice our customers rely on daily. While this role is temporary, it comes with the potential to transition into a permanent, full-time opportunity.
Duties
- Engage with Customers: Provide outstanding service, answering questions, addressing concerns, and creating positive customer experiences.
- Process Orders: Schedule deliveries and coordinate routes to ensure timely and accurate service.
- Resolve Issues: Act as a point of contact for customer inquiries and concerns, and resolving issues promptly to ensure customer satisfaction.
- Know Our Products: Learn about our offerings so you can confidently recommend the best solutions to customers.
- Assist with Billing: Handle billing inquiries, payments, and invoice reconciliation with accuracy.
- Maintain Records: Keep customer files organized and up to date.
- Collaborate: Work closely with other departments to keep operations running smoothly.
- Uphold Quality: Deliver service that meets and exceeds our high standards of professionalism.
Requirements
- Excellent communication and problem-solving skills
- A reliable team player who can work at least 19.5 hours per week (Monday–Friday)
- Basic computer skills (a plus!)
- Previous customer service experience (a plus!)
- High school diploma or equivalent
- Must be able to reliably commute to Aiea, HI
If you’re passionate about helping others and making a difference, we’d love to hear from you. Apply today and be a part of a company that values its employees as much as its customers.
Job Types: Part-time, Temporary
Pay: $20.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- Day shift
- Morning shift
People with a criminal record are encouraged to apply
Application Question(s):
- Are you located on Oahu, Hawaii?
Ability to Commute:
- Aiea, HI 96701 (Required)
Work Location: In person
Salary : $20