Demo

Operations Program Manager (Licensed Clinician LCSW / LPC)

Menninger
Houston, TX Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 6/7/2025

Key Functions

A. Assessment

  • Organize team in contributing input to all Pathfinder treatment plans
  • Lead efforts to collaborate with client and program staff in recovery / transitional planning
  • Act to ensure team appropriately assess clients’ interests, strengths, and independent living skills in order to help client develop and execute overall goals

B. Interventions

  • Take lead on program development
  • Lead team meetings, clinical rounds, discipline meetings, committee and work groups.
  • Supervises and collaborate with the team members, family and collateral personnel in developing a comprehensive discharge plan and aftercare services in conjunction with the patients’ treatment and wellness plan. Responsible for documenting all aftercare services.
  • Represent Pathfinder on program or Clinic marketing efforts
  • Represent Pathfinder in professional recruitment / hiring activities
  • Determines whether patient be referred to specialized groups of clinical tracks
  • C. Teamwork & Supervision

  • Lead team meetings, progress meetings, community meeting, committees, and work groups
  • Leads development opportunities for RA staff by developing and implementing RA career ladder
  • Supervise the orientation and training of new staff
  • Develop collaborative relationships with all necessary stakeholders, including referral sources, institutions of higher learning, local businesses, volunteer agencies, etc.
  • Take lead in creating and maintaining a work climate that encourages positive staff morale, motivation and commitment
  • Role model & coach effective interdisciplinary collaboration with RA’s
  • Ensure effective supervision of RA’s
  • Lead implementation of principles of effective team functioning with RA’s
  • Coach and mentor RA’s
  • Conduct all performance evaluations for RA’s
  • Facilitates educational and orientation experiences for RA’s
  • D. Program Development

  • Lead team in establishing goals for treatment outcome that are congruent with the identified patient population served and the estimated LOS
  • Supervise delivery of interdisciplinary treatment that achieves its goals and minimizes dysfunctional outcomes
  • Treatments based on established evidence-based practices
  • Organize Pathfinder team to work with staff to develop clinical outcome data and other information in order to appropriately adjust and modify treatment paradigms
  • E. Hospital Leadership

  • Leads and serves on committees of strategic and operational import to the organization, e.g. Young Adult Service Line Development
  • Participates in the recruitment of new Program Managers and assists in mentoring individuals new to clinical leadership at Menninger or program staff as needed
  • F. Marketing & Admissions

  • Works to assure referral and patient / family satisfaction
  • Under the direction of the Program Director in consultation with the Division Medical Director facilitates transfers and admissions
  • Flexible regarding cross coverage and patient management when appropriate within limits of safety
  • G. Fiscal

  • Takes a key role in developing fiscal goals for the program
  • Participates in ongoing assessment of fiscal goals of the program
  • Ensures the program meets its fiscal goals
  • Works closely with the Program Director to manage costs, stream line services, and identify / rectify inefficiencies in the delivery of therapeutic services
  • H. Teaching

  • Provide presentations to professional and community audiences
  • I. Research

  • Contribute to the professional literature through conference presentations and professional publications
  • Pursue research interests through collaborative or self-initiated research and scholarly projects
  • J. Institutional service and professional development

  • Perform administrative and committee duties consistent with assigned roles
  • Contribute to program development utilizing rehabilitation evidence based practices
  • Take lead with Program Director in hiring activities
  • Ensure ongoing professional development through in-service training, supervision, workshops, grand rounds, and other educational activities for Pathfinder team
  • Coaching, mentoring, and / or supervising Resident Assistants as assigned
  • K. Provide Leadership in Crisis Management and Team STEPPS

  • Reports clients’ safety concerns to Director and other staff members.
  • Oversee team compliance with all established program policies, processes, and procedures.
  • Direct team interventions and support for clients who are in distress.
  • Supervise team in monitoring to provide a continually safe environment.
  • L. Maintain a physical and psychological environment that facilitates the improved functioning of Pathfinder clients .

  • Maintains and supervises team in professional boundaries and confidences with clients.
  • Models good judgment and appropriate behavior including characteristics such as such as grooming, personal appearance, speech and hygiene.
  • Lead team in effective and therapeutic limit setting with Pathfinder clients.
  • M. Provide input to other Staff Members and participate in all work as assigned

  • Coaches and give feedback to program staff members in regard to patient care.
  • Attends and actively participates in program staff meetings.
  • Serves as advocate for Pathfinder team.
  • Q. Community Outreach

  • Represent Menninger at business and community events; conduct tours and / or give presentations. Coordinate site visits for prospective donors.
  • Create and manage productive business relationships with customers, co-workers, staff members, medical staff and senior management.
  • EDUCATION Required :

    Completion of an accredited master’s degree program in a mental health discipline such as social work, counseling or marriage and family therapy is required.

    License / Certification Required : LCSW, LPC or LMFT in the state of Texas is required.

  • Must have valid TX driver’s license
  • EXPERIENCE

    Required : Five years in clinical practice, administration, or supervision.

  • Extensive knowledge of therapeutic modalities utilized within the program.
  • Ability to effectively direct interdisciplinary teams.
  • Depth of management experience and knowledge in areas of :
  • o Leadership

    o Communication

    o Rationality and accountability

    o Delegated authority

    o Performance and effectiveness

    o Participatory management

    o Financial management

    o Risk management

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