Clinical Behavioral Health Manager

POSITION SUMMARY:

As a Clinical/Behavioral Health Manager, you will be at the forefront of providing leadership, direction, and management for programs and personnel focused on individuals with developmental disabilities, chronic mental illness, and substance abuse and/or mental health needs. Your expertise and guidance will be essential in ensuring that these individuals receive the care and attention they require. Join us in this important mission of making a difference in the lives of those who need it most.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Administer and oversee Mental Health, Substance Abuse and Adult Protective Services and Guardianship programs ensuring compliance with Administration Codes, rules, regulations and policies; and assure that quality services are integrated, accessible, and efficiently delivered.
• The position will oversee and administer the Community Support Program (CSP), including serving as clinical coordinator as directed. Must be able to obtain a Clinical Coordinator certification/approval by the Wisconsin Department of Health Services/Division of Quality Assurance in accordance with Wisconsin statutes DHS 63.06(2)(c)
• Assist in the design and implementation of a Comprehensive Community Services program and work to expand the Coordinated Service Teams (CST) and other ‘wraparound” initiatives.
• Coordinate and ensure the provision of emergency services and crisis intervention, includes establishing and monitoring appropriate staff arrangements to ensure a 24-hour crisis response team and mobile crisis team, serve as a consultant; including developing written procedures and training for response to emergency calls; may be required to serve on the schedule when needed as a backup to meet crisis response.
• Monitor inpatient and outpatient utilization; develop and maintain written procedure and process for placement authorizations; maintain statistical data and work closely with Operations Administrator for monitoring and compliance.
• Direct case management, assessment, planning and monitoring for clients requiring Adult Protective and Guardianship services and for coordinating program services with other professionals, agencies and providers.
• Determine administrative and program procedures and protocols for all required standards as set forth by statutes, Administrative Rule and standards for certification compliance; responsible for meeting licensing or certification standards for programs overseen
• Provide clinical supervision to staff and work closely with other clinical designated staff or contracted persons in carrying out clinical supervision and consultation with psychiatrists/psychologists/therapists regarding patient care
• May conduct mental health treatment services and psychotherapy and may maintain a small caseload
• Arrange for coordination of treatment and/or service delivery options and for provision of a continuum of care across the boundaries of physical sites, services, and outside referral sources;
• Provide technical assistance, support, and direct service consultation in the interpretation of policies and regulations, and program requirements; resolve disputes/questions arising from the operation of the program
• Establish program priorities in addition to those mandated based on service needs, available resources, and funding, including establishing procedures for waiting lists; Plan, develop, revise or implement new programs/services to better meet the needs of clients and community
• Oversee 51.42 Board representations for court, provide written/oral reports, testimony and perform any other court-related duties as necessary and required
• Perform/Conduct quality assurance of program service areas; conduct evaluations/unit assessments to identify barriers to productivity and growth in all program areas; includes strategies for performance improvement.
• Delegate, supervise, coordinate and monitor the activities of program staff and contracted staff; establishing a meaningful and appropriate structure within the unit; develop work activities and task assignments, and enforce time frames for task accomplishments.
• Participate in screening, hiring, and interviews and assist in establishing and updating position descriptions
• Identify revenue sources and monitor anticipated revenues and expenditures, understand funding sources, rules, and requirements; responsible for expenditures, revenues, and contracts. Recommend budget changes.
• Prepares grant proposals and reports for submission to enhance services as well as monitor and work with State and local agencies to promote mental health, substance abuse, and long-term care initiatives.
• Monitors and evaluates cooperative agreements, contracts and assures services meet compliance standards; Oversee, monitor and evaluate contracted providers
• Maintain an understanding of policies, procedures, laws, administrative codes, and abide by all confidentiality laws and provide staff training to ensure compliance.
• Maintain and implement Grievance Procedures; address issues from the public, clients, agencies, and state; assure appropriate follow-up to ensure resolution of matters; serve as Client Rights Specialist
• Maintain and implement Affirmative Action plans, Civil Rights; and ensure the prohibition against unlawful discrimination; Implement and monitor compliance with MCHHSD policies and procedures and other state/federal laws.
• Serve as backup for assigned staff and/or as directed.
• Must be available to respond to crisis and outreach at various locations countywide and work evening hours and weekends and to work flexible hours as needed to support programs and complete tasks
• Other duties as assigned

MINIMUM QUALIFICATIONS:

• Master’s Degree in psychology, social work, rehabilitation, or related Human Services field from an accredited college or university; Psychologist, Licensed Marriage and Family Therapist; Licensed Professional Counselor or Licensed Clinical Social Worker
• At least three (3) years of clinical experience and/or experience working with an individual with substance abuse, preferred
• At least 3000 supervised hours in which a majority of clients are adults with a chronic mental illness or 1500 hours of supervised clinical experience in a Community Support Program, preferred
• Master’s Degree in psychology, social work, rehabilitation, or related Human Services field from an accredited college or university; Psychologist, Licensed Marriage and Family Therapist; Licensed Professional Counselor or Licensed Clinical Social Worker
• At least three (3) years of clinical experience and/or experience working with individuals with substance abuse, preferred
• At least 3000 supervised hours in which a majority of clients are adults with a chronic mental illness or 1500 hours of supervised clinical experience in a Community Support Program, preferred

NECESSARY KNOWLEDGE/SKILLS/ABILITIES:

• Time Management/Communication: Preparing numerical, assessment, and/or narrative management reports and/or client records/files. Oral, written communication and making presentations to groups and individuals. Establishing and maintaining effective working relationships with supervisors, county managers, provider organizations, program participants, representatives of other governmental agencies, unit personnel, and other professionals in the field.
• Physical Demands: Ability to lift up to 30 pounds, stand, bend, sit, kneel, reach, and stoop. Frequently climb flights of stairs; sit for several consecutive hours
• Working Conditions: Operate/drive a car; requires manual dexterity sufficient to operate standard office equipment. No limitations that would impair or restrict the ability to hear and understand communication or to communicate with others, to comprehend oral or written instructions, and to read manuals, forms, and other documentation. No limitations that would impair or restrict the ability to make visual observations, i.e. nonverbal cues, possible hostile/confrontational situations, discriminate different shades of color.
• Other: This position description is an illustration of the duties and responsibilities of this position and is not intended to be all-inclusive. Management reserves the right to add or remove duties and to assign other duties as necessary. This job description does not constitute an employment contract.

BENEFITS: To see a summary of Menominee County’s benefits, visit Menominee County’s website at www.co.menominee.wi.us and click on the “Career Opportunities” tab appearing in the left margin of the home page.

Job Type: Full-time

Pay: $66,443.20 - $71,913.76 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $66,443 - $71,914