What are the responsibilities and job description for the Grocery and Wellness Team Member position at Menomonie Market Food Co-op?
**Interested applicants, please apply on our Careers page at www.mmfc.coop **
Are you passionate about sustainable, natural, and local foods? Do you enjoy working as a team in a growing, supportive, co-operative environment?
We are looking for someone to join the team to stock and display our grocery and wellness departments while also providing prompt, friendly, customer service. You will assist the Grocery and Wellness Manager to meet objectives for sales, margin and our Ends Statement, which is to be central to thriving, healthy communities. The ideal candidate will be a team player with a proven ability to work well with others, who enjoys a fast-paced work environment with a variety of tasks, and will be eager to learn and grow as part of our co-operative.
About Menomonie Market Food Co-op
Menomonie Market Food Co-op is the only community-owned grocery
store and deli in the Chippewa Valley with locations in Eau Claire and Menomonie. Our mission is to be central to a thriving healthy community; we work to promote local producers, support the cooperative model, and create a friendly and welcoming
customer experience.
About Employment
Menomonie Market Food Co-op is an equal opportunity employer. We
hire qualified individuals without regard to race, color, national origin,
ancestry, age, religious affiliation or creed, gender, sexual orientation,
gender identity, marital status, disability, or any other protected status
under federal or state law. Applicants from all walks of life are encouraged
to apply.
Our staff earn a variety of benefits: 20% discount on purchases, paid time off, a discounted shift meal, and more! Visit: www.mmfc.coop/careers for a full list.
Menomonie Market Food Co-op
Grocery & Wellness Team Position Description
STATUS: Part Time Hourly
PAY SCALE: Pay Level A
REPORTS TO: Grocery & Wellness Manager
JOB SUMMARY:
The Grocery & Wellness team member contributes to store readiness through receiving, stocking, conditioning, and excellent customer service. This position assists the Grocery and Wellness department to meet objectives for sales, labor, and our Ends Statement, which is to be central to thriving, healthy communities.
DELIVERABLES:
This position:
- Stocks and maintains the grocery, wellness, bulk, frozen, refrigerated, beer and wine, and general merchandise subdepartments.
- Provides excellent service to owners, shoppers, co-workers, and vendors.
- Follows MMFC standards for safety and cleanliness.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
I. CUSTOMER SERVICE AND INTERNAL SERVICE
- Provide excellent customer service to our shoppers, making customers’ needs the priority whenever on the sales floor or answering the phone.
- Share information with our shoppers about MMFC happenings, educational opportunities, and the benefits of co-op ownership.
- Provide excellent internal customer service to all staff members, maintaining an attitude of goodwill toward oneself and others.
- Help to create a work environment that is cooperative, fun, productive, and safe, and that focuses on solutions instead of problems.
- Work to resolve any customer complaints or issues with appropriate department manager and any internal conflicts directly.
II. STOCKING AND RECEIVING
- Assist with deliveries and stock product following department procedures.
- Maintain attractive, fully stocked, rotated, and faced sections and displays.
- Pull short-date, low quality, or contaminated items and follow established procedures for recording and disposal.
- Perform storekeeping functions such as fronting, facing, and cleaning.
- Carry out established opening and closing procedures.
- Maintain department areas in clean, safe, orderly condition, meeting health department standards.
III. MISCELLANEOUS
- Assist customers by answering questions about products. Offer samples and suggestions for purchase and use of products, as appropriate.
- Contact customers when their special orders are ready for pickup.
- Participate in inventory counts and department resets.
- Attend department meetings and storewide meetings.
- Perform other tasks assigned.
QUALIFICATIONS:
The following requirements are representative of the experience, knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Previous experience in stocking and receiving preferred.
- Ability to handle multiple demands.
- Ability to communicate respectfully, clearly, and completely.
- Ability to project an outgoing, friendly personality.
- Attention to detail, accuracy.
- Ability to stand for long periods.
- Ability to stand, squat, reach, kneel, and move throughout shift.
- Ability to work in cold conditions.
- Manual dexterity with hazardous equipment.
- Ability to regularly lift up to 50 pounds.
- Willingness to work evenings and weekends.
- Regular, predictable attendance.
- Willingness and ability to learn and grow to meet the changing requirements of the job.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $16