Medical Billing Coordinator (Outpatient Therapy)

Job Description

Description:

About Us:

We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Coordinator.

Are you:

• A motivated & driven professional with minimal experience in medical billing?
• Eager to contribute to the growth of a thriving practice while advancing your own professional development?
• Looking for a workplace that values you as an individual and not just a number?
• Seeking a work/life balance with 136 hours of PTO with competitive pay?
  
  

Key Responsibilities:

• Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly.
• Patient Statements and Accounts: Prepare and distribute monthly patient statements. Contact patients regarding overdue balances and offer payment plans when needed.
• Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates.
• Eligibility Verification: Verify patient insurance eligibility and benefits monthly and prior to appointments to ensure accurate billing.
• Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed.
  
  

Benefits:

At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Coordinator with us, you will enjoy:

• Competitive Compensation with consistent opportunity for continued growth
• Comprehensive Benefits: Access to health, vision, and dental insurance.
• Ample PTO: Start with 136 hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health’ PTO days.
• Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul.
• Professional Development: Receive paid training and certifications to enhance your skills.
• Strong Support System: Benefit from our extensive administrative support team.
• Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork.
  
  

#ZR

Requirements:

Qualifications:

• Minimum of 1-2 years of experience in medical billing, with a focus on accounts receivable and patient account management.
• Strong familiarity with medical billing software, EHR systems, and insurance portals.
• Excellent customer service skills and the ability to address patient inquiries professionally.
• Detail-oriented with the ability to manage multiple priorities effectively.
• Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc)