Peer Mentor

POSITION TITLE:                          Peer Mentor 

FLSA CLASSIFICATION:              Non-Exempt

REPORTS TO:                               Senior Director

POSITIONS SUPERVISED:           N/A

POSITION OVERVIEW: The Kansas Certified Peer Mentor (KCPM) is responsible for utilizing his/her own recovery story to help consumers to develop skills necessary to recovery.   The goal of peer support is for the consumer to regain control of his/her own life and recovery process by helping consumers to develop a network for information/support, assisting consumers to regain the ability to make independent choices and take a proactive role in recover.  The Peer Mentor will demonstrate competency in recovery and the ability to self-manage recovery with on-going coping skills.  The Peer Mentor will be expected to provide the majority of consumer contact in community locations that concur with where the consumer lives, works, attends school, and/or socializes.

ESSENTIAL POSITION RESPONSIBILITIES:

1.         Provides services to maintain required productivity/billing standard set by the department.

2.         Meets deadlines and ensures accuracy of various reports/paperwork, mileage sheets, and electronic timesheets.  

3.         Provides peer support services in accordance with the consumer’s treatment plan goals.

4.         Maintains accurate and timely documentation of service provision. Completes progress notes in a manner that individualizes each note, reflecting appropriate interventions and progress towards goals.   

5.         Submits required progress notes/billing information in a timely manner as per agency  guidelines.  

6.         Assists consumers in obtaining or sharing information in a group or individual (one-on-one) setting to aid in the recovery process. 

7.          Assists and teaches consumers to communicate, advocate, and make informed choices in all areas of their lives which include, but are not limited to: medications, diagnosis, treatment, housing, employment, and education.

8.         Models effective coping skills and self-help strategies.

9.         Provides consistency in services to consumers by arriving on time to scheduled appointments and/or notifying consumers in the event of tardiness.

10.       Observes and notifies supervisor of changes in consumer condition.        

OTHER POSITION REQUIREMENTS:

1.         Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and trainings as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexible in work schedule when needed.

2.         Exhibits appropriate level of technical knowledge for the position.  

3.         Produces quantity of work necessary to meet job requirements.  

4.         Works well with a team, keeps others informed of information needed.  Treats others with respect, maintaining a spirit of cooperation.

5.         Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Uses diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback.

6.         Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements.  Identifies what needs to be done and takes appropriate action.   

7.         Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.  

8.         Performs work conscientiously with a high degree of accuracy.  

9.         Meets goals and objectives as mutually agreed upon during last performance review (if applicable).

POSITION REQUIREMENTS: Must be willing to attend the Kansas Certified Peer mentoring Program Basic Training class and must pass the certification exam and receive certification.   The Peer must be at least 18 years old and is expected to be reliable and possess the ability to interact and communicate effectively (verbal and written) with supervisors, co-workers, and consumers.  The Peer must possess basic computer and typing skills. The position requires the applicant to self-identify as in recovery with a minimum of one-year sobriety.   Skills in working with people and the ability to respond appropriately to a variety of situations are essential.    A valid Kansas driver’s license, current vehicle insurance, and access to a personal vehicle are required.  

PHYSICAL REQUIREMENTS: 

*          Driving (for the purposes of community mobility)

*          Extensive writing/note taking

*          Lifting/carrying up to 30 pounds

*          Bending/stooping/climbing stairs

*          Typing for extended periods of time

*          Sitting for extended periods of time

All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation.  All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.  This job description is not to be construed as a detailed statement of duties, responsibilities or requirements.  Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation.     

EEO Race, Color, National Origin, Religion, Sex, Sexual Orientation, Gender Identity, Veteran, Disabled