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Wellness Advocate Team Lead

Mental Health Association Of The Southern Tier
Binghamton, NY Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/13/2025

JOB SUMMARY: The Wellness Advocate Team Lead provides support and advocacy to individuals/clients of the Sunrise Wellness Center (SWC). The SWC provides support groups, interest-focused groups and social activities to members of the community which promote positive mental health, wellness, and recovery.

DUTIES AND RESPONSIBILITIES:

· Plan, develop and implement daily groups and activities

· Advertise monthly group opportunities to the community

· Provide program oversight of daily operations

· Serve as a leader within the program

· Research and compile information related to wellness and mental health resources for group/community programming

· Support and advocate for clients in their mental health journey

· Link community interests and individual needs to groups offered

· Model healthy living as a person with mental health experience, sharing techniques/skills that demonstrate wellness and recovery

· Treat all clients with dignity and respect

· Maintain professional boundaries with clients

· Provide clients’ assistance with identifying interests and engaging in social activities

· Assist clients with accessing resources and services in the community when needed

· Communicate and interact with community agencies to coordinate services/referrals for clients

· Complete documentation of client services and progress

· Maintain accurate records in the EHR (electronic health record)

· Follow SWC program guidelines and agency policies and procedures

· Demonstrate teamwork among co-workers

· Flexibility with work schedule in the case of call-ins or scheduling issues

· Attend staff meetings and trainings

Direct Client Support (50%)

Program Planning, Documentation, Oversight (30%)

Other (20%)

REQUIRED QUALIFICATIONS:

· Associates degree or higher in the human services field (Bachelor's Preferred)

· Two years of experience in human services (mental health/substance use preferred)

· Personal/lived experience affected by mental health, with two or more years in recovery

· Qualify for and obtain the (free) NYS Peer Specialist Certification within orientation period

· Valid driver’s license and acceptable driving record to drive agency vehicles

· Successfully complete all required background and reference checks

· Complete all state/agency required trainings during orientation period, and annually, as required

· Maintain strict confidentiality

· Support the mission and vision of MHAST

KNOWLEDGE/SKILLS/ABILITIES:

· Knowledge of MH/SUD issues facing individuals in the community

· Ability to handle crisis situations, or sensitive circumstances to support and advocate for individuals in crisis

· Knowledge of community resources to assist individuals with social determinates of health (SDOH) needs

· Understanding and sensitivity to support a diverse client population (race, religion, gender identity, sexual orientation, ethnicity, etc.)

· Knowledge or experience using an EMR/EHR system

· Experience using Microsoft Office Suite (Excel, Word, Teams, etc.)

· Ability to solve problems and use critical thinking skills

· Excellent communication skills (verbal, written)

WORKING CONDITIONS:

· Office setting, program/activity setting, occasional activities in community settings

· Some exposure to cleaners, chemicals is expected

· Physical requirements include walking, bending, standing, climbing stairs, and lifting (light/medium-up to 50 pounds)

· Travel required when providing transportation to clients, or to travel between MHAST locations

· May need to work flexible schedule, depending on staffing needs

This job description is a summary of the typical job functions; it is not a comprehensive list of all possible responsibilities and duties. Tasks may differ from what is outlined in the job description and other duties may be assigned as needed. The job description may be amended at any time at the discretion of MHAST.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $19 - $20

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