What are the responsibilities and job description for the Central Intake Coordinator position at Mental Health Association - Western MA?
Job Description
Job Description
We are seeking a Central Intake Coordinator for a temporary role, expected to take place between March and September of 2025 with the potential to go permanent.
Position Summary :
The Central Intake Coordinator is an experienced customer service professional responsible for providing a warm and professional greeting to individuals seeking various behavioral health services. This role requires proficiency in utilizing electronic health record systems, computer systems, and verifying insurance eligibility.
Essential Job Functions
- Collaborate effectively with individuals and community referral sources to facilitate access to services.
- Register new individuals into the electronic health record system.
- Verify insurance eligibility and schedule initial appointments.
- Maintain an organized waitlist for services.
- Work closely with fiscal, administrative, and program teams to ensure smooth operations.
Requirements
Qualifications
Education and Experience :
Required Qualifications :
Physical Requirements :
Conclusion
This job description provides an overview of the responsibilities and requirements associated with the Central Intake Coordinator position. It is not an exhaustive list of qualifications, skills, efforts, duties, or working conditions related to the role.
Benefits