What are the responsibilities and job description for the Urgent Care Administrative Assistant position at Mental Health Association - Western MA?
The Urgent Care Administrative Assistant is responsible for managing the front desk operations at a community behavioral health clinic. Key duties include registering new clients, ensuring a welcoming and efficient check-in and check-out process, and conducting daily billing procedures using an electronic health record (EHR) and electronic billing system. This role involves close collaboration with the Clinic Director to identify and address office needs. Evening shifts throughout the week and Saturday shifts are required, with all work conducted on-site at the Outpatient Clinic.
Hours / Alternating Schedule:
Week 1: Mon-Thurs, 11am-7pm AND Sat. 9am-1pm
Week 2: Mon-Thurs, 9am-7pm
Essential Functions and Responsibilities
Conclusion
This job description provides an overview of the essential responsibilities and qualifications for the Urgent Care Administrative Assistant position. It is not intended to be an exhaustive list of all tasks or working conditions associated with the role.
Education and Professional Experience
- Customer service experience, strong skills in front desk management, insurance eligibility verification, EHR utilization, and computer proficiency.
- Bilingual capabilities are preferred.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
