ACT RN Case Manager

Assertive Community Treatment RN Case Manager

Department

Medication Clinic

Created

2/25/2025

Reports to

Assistant Director of Medical Services & ACT Manager

Revised

FLSA Status

Non-exempt

EEO - 1

Professionals

Position Type

Full Time

Travel

Regular travel based on client need

Work Hours

Mon - Fri, 8:00 am – 5:00 pm, with flexibility based on client need

Positions Supervised

None

Summary

The ACT RN Case Manager plays a vital role within a multidisciplinary team, delivering intensive, recovery-focused services to individuals with severe and persistent mental illness who are at high risk of unsuccessful independent living and require institutional care, services, and treatment. This position takes a strengths-based approach to care, overseeing the medication system, documenting treatment, and coordinating with community medical providers. Additionally, the RN Case Manager provides health education, promotion, and training to team members while supporting clients in understanding their prescribed medications and the importance of adherence to treatment.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Attends ACT team meetings to review referrals, address issues and report on client activities and progress.
• Provides direct nursing services to adults through ACT model.
• Assesses client health and responds appropriately to any noted concerns (i.e., medication side effects, withdrawal symptoms, general health changes, etc.).
• Monitors client use of medications, changes in medications, and assesses for efficacy, safety, and/or side effects of medications.
• Collaborates with all providers involved with client’s health care and provides feedback to providers as needed.
• Links client to appropriate healthcare providers or specialists and follows-up with all referrals and recommendations.
• Provides health and wellness education to the client, the client’s supports, and other ACT Team staff members.
• Participates in the formal training and development process with administrative staff and consultants as well as ongoing professional development and continuing education.
• Attends daily team meetings, individual supervision, and group supervision as scheduled.
• Initiates and maintains relationships with community resources, outside human service agencies, and other stakeholders as needed.
• Ensures fidelity to the ACT model and is committed to ongoing quality improvement efforts.
• Completes all required documentation accurately and on time.

Work Environment

This job operates in the community, client homes, and a professional office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Skills & Abilities Education & Experience

• Bachelor’s degree from an accredited school of nursing is required.
• Minimum 1-year of experience in acute care nursing (Med Surg, ER, ICU, Psych).
• Minimum 1-year of experience working with Severe and Persistently Mentally Ill (SPMI) individuals.

Certifications & Licenses

• Licensed as a Registered Nurse (RN) by the Kansas State Board of Nursing to practice without limitations.
• Must complete Case Management Training and provide certificate within 6 months of hire. Complete training in one or more specialized service.

Computer Skills Computer experience in Microsoft Office programs and basic computer fluency. Additional Qualifications Knowledge, understanding, and experience providing mental health and substance use treatment, including experience conducting mental health evaluations, familiarity with psychiatric medications, and awareness of medication assisted treatment (MAT) practices; ability to respond to client needs using a trauma-informed, recovery-oriented approach; comfortable working with clients diagnosed with severe and persistent mental illness in a variety of office, home, and community-based settings; ability to function as an integral part of the collective treatment team; knowledge of local, state and federal regulations, laws and standards with regard to behavioral health treatment services; strong oral and written communication skills and ability to communicate effectively with clients, family members, colleagues, and professional contacts; ability to plan and prioritize work and meet CrossWinds’ performance, quality assurance and productivity standards.