Administrative Specialist / Receptionist

• Modern M.O.j.O. is a one-of-a-kind outpatient mental health office located in downtown Grand Rapids, MN. With a mission to re-imagine mental health services by providing quality, confidential, and individualized mental health services for all ages in a warm, comfortable, and unique atmosphere.
• We are currently seeking a full time Administrative Specialist / Receptionist to join our team. This is a fast paced position which requires a strong ability to multitask, exceptional customer service and ability to maintain calm in stressful situations.

Duties & Responsibilities:

• Answer phones, schedule appointments, and take payments
• Data entry and management of electronic health records

Follow-up communications with patients, family members, outside agencies & facilities Verify and communicate eligibility and health insurance benefits

• Send and receive medical record requests
• Daily appointment confirmation calls and texts
• Faxing, scanning and administrative tasks
• Organize events, assist with marketing
• Inventory and order supplies
• Follow procedures to maintain compliance with privacy and security provisions.
• Other duties as assigned by supervisor

Required Qualifications:

• High energy and ability to multitask with strong attention to detail and organization
• Exceptional communication skills, friendly and compassionate
• Patient centered, high level of professionalism, responsibility and initiative
• Strong critical thinking and problem-solving skills
• Ability to make quick and safe judgement calls in stressful, demanding situations
• Collaborative leadership skills
• Proficient computer skills, Microsoft Office and Excel
• Capacity to thrive in a busy work environment
• Ability to work independently and as a team
• Flexible to meet demands of the business
• Dependable, responsible, punctual and good work attendance

Preferred Qualifications:

• Previous reception, administrative, or office experience preferred
• Previous experience in mental health preferred but not necessary
• Previous experience with scheduling appointments preferred but not necessary

Education:

• High School Diploma required
• Associate Degree preferred but not required

Job Type:

• Full time position 40 hours per week
• Monday, Tuesday, Wednesday & Thursday (day shift hours)
• 7:00am to 5:30pm

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Day shift

Work Location: In person

Salary : $16 - $20