Demo

Security Officer - Outpatient Mental Health

Mental Health Resource Center, Inc.
Jacksonville, FL Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/11/2025
Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Benefits/Perks

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • PTO
  • Paid Holidays
  • Flexible Spending Account
  • Employee Assistance Program


Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The Security Officer is responsible for monitoring and ensuring the safety of the facility, individuals served, visitors, and employees of the Comprehensive Services Center (CSC). Assists staff in interventions with potential safety or security issues.

Responsibilities

Interactions with Internal and External Customers:

  • Greets all individuals. Assists with questions or concerns and directs them to the appropriate staff.
  • Ensures each visitor signs in or registers as needed with the office staff.


Security and Facility Safety Duties:

  • Remains in visual/hearing contact with the lobby area at all times unless specifically relieved. Conducts rounds of facility as requested. Ensures safe environment both inside and outside of facility.
  • Monitors waiting area for signs of disruptive or potentially disruptive behaviors.
  • Assists with situations in both the inpatient and outpatient departments requiring behavior management. Performs both verbal and physical interventions with patients during psychiatric emergencies according to proper standards of Crisis Prevention Intervention.
  • Maintains communication with other staff members regarding program functions, unusual events, problem situations, etc.
  • Maintains clear emergency access to facility.
  • Completes accurate and timely Incident Reports in compliance with Quality Improvement guidelines.
  • Assists in conducting fire drills and safety inspections.
  • In case of fire or emergency, directs the responding units to the location of the fire or other emergency.
  • Assists with inpatient coverage as requested.


Qualifications

  • In order to be considered, candidates must have a High School Diploma or equivalent and six months experience working in security, healthcare or mental health setting required.
  • This position requires interactions with individuals who may have a mental illness; interactions may take place in an office setting, emergency services, or a locked inpatient unit.
  • Must be able to recognize emergencies and life threatening situations and assist in interventions including psychiatric emergencies.
  • Must be able to communicate appropriately with internal and external customers, patients, visitors, community service providers, staff, and other department professionals.


Position Details

This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

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