Demo

Trainer

Mental Health Resource Center
Jacksonville, FL Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/15/2025
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Benefits/Perks
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • PTO
  • Paid Holidays
  • Flexible Spending Account
  • Employee Assistance Program
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary
The Trainer is responsible for the development of an agency-wide training plan based on the community needs assessment, staff surveys, quality improvement activities, measurement-based care (MBC), and evidence-based practices (EBPs) to be used in service delivery. The Trainer will obtain required train-the-trainer certifications and will provide training to agency staff and community partners. The position will be responsible for scheduling all trainings, collecting a roster of all training attendees, and developing pre- and post-testing to evaluate competency in training topic. The position will be responsible for collecting data and developing training reports for program management.

Responsibilities
  • Identifies staff, community partners and community training needs and resources.
  • Develops and updates annually an agency-wide training plan based on training needs analysis, knowledge skill/gaps analysis and ongoing evaluation and assessments.
  • Ensures all current trainings are updated as needed, but no less than every two years.
  • Identifies training schedule and develop training announcements.
  • Conducts trainings for staff, community partners and other community members as identified by supervisor.
  • Coordinates with approved staff for CEU eligibility as applicable to training.
  • Coordinates with Human Resources to ensure training rosters, attendance, and CEU documentation is maintained.
  • Evaluates and reports on effectiveness and satisfaction with training programs.
  • Provides training as needed based on quality improvement activities, staff surveys, implementation of new measurement based care tools, evidence-based practices and/or policy or procedure changes.
  • Becomes proficient in the Electronic Health Record system and serves as a resource for staff in problem solving, pulling reports, and documentation in accordance with standards, policies, and regulations.
  • Ensures trainings are current and reflect evidence-based training methodologies.
Qualifications
  • Bachelor’s degree in Social Work or a related Human Services field from an accredited university or college (a related Human Services field is defined as one in which 30 hours of course work includes the study of human behavior and development) and three years of experience working in the behavioral health field required. OR
  • Master’s degree in counseling, social work, psychology, criminal justice or a related Human Services field one year of experience working in the behavioral health field required
  • Experience working with adults with serious mental illness preferred.
  • Experience providing formal training preferred.
  • Working knowledge of Microsoft Office Programs, Outlook, and use of the Internet.
  • Working knowledge Microsoft Excel for tracking purposes.
  • Working knowledge of PowerPoint and/or Canva to create and provide training presentations.
  • Working knowledge of Articulate Rise/Storyline for e-courses within three months of employment
  • Working knowledge of adult learning theory and best practices (ADDIE, Kirkpatrick, Bloom’s Taxonomy).
  • Proficiency in the RBHS/MHRC Electronic Health Records (EHR), Evidence Based Practices, fidelity tools, Measurement Based Care (MBC) standards and tools, outcome measure, guidance documents, and CCBHC standards demonstrated within three months of employment.
  • Strong communication skills are essential and this individual must be able to interact appropriately with internal and external customers, including staff, supervisory staff, surveyors, auditors, SAMHSA staff, and other stakeholders and reviewers.
Position Details
This is a Full Time Days position.

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

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