Fuel Farm Operations Manager

As a Menzies Aviation Operations Manager, you will be responsible for effectively planning and communicating with airlines, fuelers, pipeline companies, contractors, and Menzies management. The Operations Manager will directly manage the day-to-day operations and maintenance activities of the fuel farm and hydrant systems and Autogas and diesel service stations.

This job is on -site at: Baltimore/Washington International Thurgood Marshall Airport - BWI

Salary: $90,000.00 - $96,408.00 annually - pay commensurate with experience

Main accountabilities include:

• Directly Manage shift supervisors & M&O field personnel including assignments planning and schedules for a 24/7 operation
• 24/7 availability to respond to critical airport maintenance and operational needs.
• Manage maintenance software database to ensure work orders and tasks are completed and closed in a timely manner.
• Create presentations and reports using Power Point & Excel
• Maintains compliance with ATA 103 inspections, quality control, maintenance, and repairs.
• Maintains compliance with regulatory agencies.
• Maintains compliance with company policies.
• Ensure the personnel respond to facility and hydrant issues to minimize any delays.
• Manage training program for employees.
• Manage operation and maintenance activities to ensure safe and efficient operation.
• Manage contractors performing work for Menzies.
• Manage contractor compliance for work being completed on facility equipment.
• Manage work orders to ensure complete cycle from creation to completion.
• Manage spare parts inventory to limit equipment downtime.
• Troubleshoot product inventory discrepancies in a timely manner.
• Manage Union workforce and first step grievances with guidance from Facility manager & GM.
• Create new and update existing procedures as needed.
• Some responsibilities may include interviewing, hiring, employee performance management.
• Must be able to direct others and give clear directions.
• Complete Weekly reports of issues
• Able to organize and disseminate accurate operational information.
• Attended shift briefings to ensure staff is organized.
• Manage timely response to airlines and 3rd party fueling teams for equipment related issues and audits.
• Coordinate planned and unplanned maintenance activities within the fuel farm and hydrant system.
• Represent Menzies aviation during audits.
• Available to work off hours including nights, weekends & holidays.
• Respond to off shift calls and emergency response.
• Assures adherence to safety policies and procedures. Reports all accidents and injuries and investigates ways in which to prevent re-occurrence.
• Can meet Company's Attendance and code of conduct standards.
• Other duties as assigned.

Managerial and Supervisory Responsibilities

• Manages supervisors and employees in the Fuel Facility (tank farm).
• Is responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out managerial and supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; employee recognition, addressing issues and ensuring employees successfully complete company's training programs.

Safety, Security and Compliance

All employees have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Strong written, verbal, and interpersonal skills.
• Demonstrates customer relationship skills, including ability to effectively communicate with all levels of employees from field to corporate executives.
• Should possess solid problem solving, multi-tasking abilities and experience in the handling of flight operations.
• Computer and experience with Microsoft Office programs required.
• A. or B.S. from a four-year college or university or two to five years related experience; or equivalent combination of education and experience.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to and respond to questions from groups of managers, clients, customers, and the public.
• Ability to apply basic math skills such as addition, subtraction, discounts, interest, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions and deal with several abstract and concrete variables.
• Possess/Maintain a valid state Driver's License and other FAA/Airport required identifications and seals.
• Prior Aircraft Fueling experience required.
• Prior management, supervisory or lead experience in the Aviation industry preferred.
• Must be 18 years of age or older.
• Must be comfortable lifting 70lbs repetitively.
• Must pass pre-employment drug-test.
• Must be comfortable working in all weather conditions.
• Must be available and flexible to work variable shifts including weekends and holidays.
• To report any significant deficiency in our products, materials, and documents
• Has the duty to suggest any improvements to working practices, especially those relating to safety and security.