What are the responsibilities and job description for the Passenger Service Agent position at Menzies Aviation?
Job Details
Description
View our Passenger Services Agent video here: https://youtu.be/BZpbmlbdAtk
Primary Accountabilities And Duties
Description
View our Passenger Services Agent video here: https://youtu.be/BZpbmlbdAtk
Primary Accountabilities And Duties
- Comply with the Location’s attendance/tardiness standards.
- Computerized check-in of passengers for international and domestic travel.
- Designate seat assignments.
- Verify documentation for international and domestic flights.
- Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
- Verify ticket and seat reservations.
- Match manifest to on-board count
- Assist with various governmental agency requirements.
- Connect and disconnect Jetway/stairs as necessary.
- Announce arrivals and departures as necessary.
- Assists with baggage tagging and baggage claim reports.
- Maintain current knowledge of all flight times during shift.
- Provide information to customers.
- Maintain liaison with Airlines and Customer Representatives and Ground Handlers.
- Must be at least 18 years of age.
- Posess/maintain a valid Driver’s License and other FAA required identification/seals.
- Must be able to speak, read, and write in English.
- Must pass pre-employment drug test.
- Must be available and flexible to work variable shifts including, weekends and holidays.
- Work is done indoors and outdoors – must be comfortable working in all weather conditions.
- Able to continuously lift, push and pull up to 70 lbs.
