What are the responsibilities and job description for the Group Sales Coordinator position at Meow Wolf?
Privacy Notice for California Applicants and Employees
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
Job Description
Job Disclosures
Location: Las Vegas, NV
Deadline: The deadline for submitting applications for this position is April 21, 2025. Meow Wolf reserves the right to extend this deadline if needed.
Position Overview: The Group Sales Coordinator is responsible for driving bulk ticket sales and group bookings for the Meow Wolf Las Vegas location. This role focuses on selling tickets in volume to schools, corporate groups, and travel partners to meet sales goals, while identifying creative opportunities to expand group sales channels. The Group Sales Coordinator works closely with internal teams to provide a seamless booking process, manage calendars, and support the overall growth of group sales revenue. This position requires a proactive approach, exceptional client communication, and a strong sales focus to drive results.
Key Responsibilities
Group Sales & Revenue Generation
○ Proactively drive group sales to meet and exceed targeted goals for corporate, travel, and social group business segments.
○ Actively identify and pursue new group sales opportunities for the Meow Wolf Las Vegas location.
○ Develop and maintain relationships with clients to encourage repeat business and referrals.
○ Process incoming RFPs for groups.
○ Actively sell group bookings to meet or exceed set sales goals.
Collaboration On Private Events
○ Partner closely with the National Senior Director, Private Events and Senior Director of Marketing to identify opportunities to convert group bookings into private events.
○ Provide detailed hand-offs and support to ensure a smooth transition from group sales to private event planning.
Internal And External Coordination
○ Collaborate with internal stakeholders, including the Marketing, Operations, and Event teams, to align sales strategies and deliver a seamless guest experience.
○ Work with Leadership to create exclusive ticket products and event add-ons to drive sales.
○ Work with Event and Sales leadership to develop, solicit, and secure corporate and social group private events, ticket sales, and VIP experiences.
Sales Tools, Metrics, And Analysis
○ Utilize CRM tools (e.g., TripleSeat) to manage leads, track progress, and report on sales performance.
○ Provide regular updates and reporting on group sales performance, pipeline, and key opportunities.
○ Share insights, analysis, and recommendations to optimize sales channels and increase conversion rates.
Marketing Support
○ Partner with the Sales and Marketing teams to ensure group sales have appropriate tools, collateral, and resources to attract and convert clients.
○ Contribute ideas for promotions, campaigns, and events to support group sales efforts.
○ Work with the Director of Sales & Marketing and local hotels, Convention & Visitors Bureaus (CVBs), and community partners to book individuals and groups.
○ Develop strategic sales channels to target major inbound conventions and secure advance ticket sales and private events.
○ Work with internal/external teams to develop sales and marketing toolkits for assigned sales channels.
Event Coordination Support
○ Coordinate logistics for confirmed group bookings, ensuring exceptional client communication and satisfaction.
○ Oversee post-event follow-ups, including gathering feedback, processing invoices, and generating repeat business opportunities.
○ Manage administrative needs for events and groups, including placing holds, updating internal calendars, managing contracts, and processing payments.
Other Duties
○ Perform other duties as assigned.
Required Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
Work Environment: This job operates in a variety of professional office, tradeshow, resort, and event environments. Occasional work in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines, and small and/or enclosed spaces. This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift up to 20 pounds at times.
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule
This is a full time position with a flexible schedule which includes weekdays, weekends, evenings, and holidays.
Supervisory Responsibility
This position does not require supervisory responsibility.
Travel
Minimal travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
Benefits
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Meow Wolf opens portals of possibility. Come as you are!
We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration. Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.
We share a strong commitment to Belonging through our values of:
- Collaborative Creativity: We believe the act of creating together amplifies possibilities.
- Provocative Playfulness: We celebrate the unexpected because it is the doorway to discovery.
- Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.
- Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.
- Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.
Job Description
Job Disclosures
Location: Las Vegas, NV
Deadline: The deadline for submitting applications for this position is April 21, 2025. Meow Wolf reserves the right to extend this deadline if needed.
Position Overview: The Group Sales Coordinator is responsible for driving bulk ticket sales and group bookings for the Meow Wolf Las Vegas location. This role focuses on selling tickets in volume to schools, corporate groups, and travel partners to meet sales goals, while identifying creative opportunities to expand group sales channels. The Group Sales Coordinator works closely with internal teams to provide a seamless booking process, manage calendars, and support the overall growth of group sales revenue. This position requires a proactive approach, exceptional client communication, and a strong sales focus to drive results.
Key Responsibilities
Group Sales & Revenue Generation
○ Proactively drive group sales to meet and exceed targeted goals for corporate, travel, and social group business segments.
○ Actively identify and pursue new group sales opportunities for the Meow Wolf Las Vegas location.
○ Develop and maintain relationships with clients to encourage repeat business and referrals.
○ Process incoming RFPs for groups.
○ Actively sell group bookings to meet or exceed set sales goals.
Collaboration On Private Events
○ Partner closely with the National Senior Director, Private Events and Senior Director of Marketing to identify opportunities to convert group bookings into private events.
○ Provide detailed hand-offs and support to ensure a smooth transition from group sales to private event planning.
Internal And External Coordination
○ Collaborate with internal stakeholders, including the Marketing, Operations, and Event teams, to align sales strategies and deliver a seamless guest experience.
○ Work with Leadership to create exclusive ticket products and event add-ons to drive sales.
○ Work with Event and Sales leadership to develop, solicit, and secure corporate and social group private events, ticket sales, and VIP experiences.
Sales Tools, Metrics, And Analysis
○ Utilize CRM tools (e.g., TripleSeat) to manage leads, track progress, and report on sales performance.
○ Provide regular updates and reporting on group sales performance, pipeline, and key opportunities.
○ Share insights, analysis, and recommendations to optimize sales channels and increase conversion rates.
Marketing Support
○ Partner with the Sales and Marketing teams to ensure group sales have appropriate tools, collateral, and resources to attract and convert clients.
○ Contribute ideas for promotions, campaigns, and events to support group sales efforts.
○ Work with the Director of Sales & Marketing and local hotels, Convention & Visitors Bureaus (CVBs), and community partners to book individuals and groups.
○ Develop strategic sales channels to target major inbound conventions and secure advance ticket sales and private events.
○ Work with internal/external teams to develop sales and marketing toolkits for assigned sales channels.
Event Coordination Support
○ Coordinate logistics for confirmed group bookings, ensuring exceptional client communication and satisfaction.
○ Oversee post-event follow-ups, including gathering feedback, processing invoices, and generating repeat business opportunities.
○ Manage administrative needs for events and groups, including placing holds, updating internal calendars, managing contracts, and processing payments.
Other Duties
○ Perform other duties as assigned.
Required Qualifications
- 2-4 years of experience in group sales, event sales, or a related field, ideally within entertainment, hospitality, or experiential venues.
- Experience in exhibit/attraction operations preferred.
- Experience in sales channels such as schools, groups, and hotels strongly preferred.
- Relationships in the local community, including travel, hotels, and other sales channels.
- High school diploma/GED required.
- Valid Driver's License required.
- Proven track record of meeting or exceeding sales targets and driving revenue.
- Excellent organizational and project management skills, with the ability to handle multiple priorities.
- Proficiency in CRM tools such as TripleSeat, Salesforce, or similar platforms.
- Self-motivated, adaptable, and solution-driven in a fast-paced work environment.
- Strong problem-solving skills, attention to detail, and ability to handle sensitive tasks confidently.
- Exceptional communication skills (verbal and written) and a client-first approach.
- Computer savvy and capable of learning new systems and tools quickly.
- High level of professionalism, enthusiasm, and a guest and team-forward mindset.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
Work Environment: This job operates in a variety of professional office, tradeshow, resort, and event environments. Occasional work in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines, and small and/or enclosed spaces. This job also operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and scanners.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical ability to walk, stand, take stairs/slides/elevators, and navigate the elements during the day and night. Employee may be required to remain in a sitting or standing position for prolonged periods, and repeat motions that may include the wrists, hands, and/or fingers. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to lift up to 20 pounds at times.
The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule
This is a full time position with a flexible schedule which includes weekdays, weekends, evenings, and holidays.
Supervisory Responsibility
This position does not require supervisory responsibility.
Travel
Minimal travel is required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.
INCLUSION: Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.
Benefits
The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.
- Medical Insurance options: PPO & HSA
- Dental & Vision Insurance
- 401k Retirement Plan
- Company Paid Life Insurance Policy & Long-Term Disability Coverage
- Voluntary Short-term Disability & Critical Illness Policies
- Company Paid Employee Assistance Program
- Paid Parental Leave for 12 weeks
- Discount off Meow Wolf Gift Shop Merch
- Admission to Meow Wolf attractions for employees and guests
