What are the responsibilities and job description for the Industrial Service Technician position at Meras Water Solutions?
Job Description
Job Description
Summary :
The Industrial Service Technician performs routine service visits at assigned customer accounts. This individual will validate our chemical treatment programs through field testing and inspections. Professional and quality customer service is our priority. The Service Technician will interact with our customer to answer any questions or address any concerns they may have.
Essential Duties and Responsibilities :
- Routinely drive to assigned accounts to perform water treatment analysis and inspect equipment.
- Inspect assigned customer systems and document all observations.
- Build customer relationship and interface with facility personnel.
- Escalate any chemistry or equipment issues that may need adjustments or repair.
- Utilize and maintain company vehicle, equipment, and tools in good / clean working condition.
- Consistently calibrate pumps, probes, and sensors. Perform repairs as needed.
- Monitor product feed rates and make necessary adjustments as needed.
- Troubleshooting simple plumbing systems and minor electrical systems.
- Document every service visit via Salesforce and submit to point of contact.
- Assist in related equipment installations or special projects.
- Monitor and manage customer chemical inventories.
- Follows all company and customer health and safety guidelines and policies.
- Other duties as assigned by manager.
Qualifications :
Physical Demands
Background Checks and a Drug screening are required. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time."
