Office Assistant II - Extra-Help Office Assistant II

This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies.  Extra-Help are not entitled to county benefits and are limited to a maximum of 25 hours per week.  Extra-Help pay is $16.68 per hour. 

Duties may include, but are not limited to the following:

• Assist the public in person or by telephone and obtains information needed in order to determine appropriate action to be taken.
   
• Answer inquiries related to the department services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.
   
• Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.
   
• Make appointments, screen and route incoming calls using a phone console or routing equipment.
   
• Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.
   
• Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.
   
• Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.
   
• Compile and assemble information from various sources and produces a variety of computer generated materials such as graphs, letters, reports, and fiscal or statistical statements.
   
• Proof read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identifies and corrects errors.
   
• Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.
   
• Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.
   
• Some positions may be required to be fluent in languages in addition to English.

OFFICE ASSISTANT I

Experience and Education:
Any combination of experience and education which will provide the desirable knowledge and abilities is qualifying.

OFFICE ASSISTANT II

Experience:
One (1) year of full-time experience performing clerical work in an office environment comparable to an Office Assistant I in Merced County.

Desirable:
Type at a corrected rate of 45 words per minute from clear copy.ESSENTIAL FUNCTIONS
 

• Operate a personal computer and other modern office equipment.
   
• Communicate effectively with others in person, in writing, and over the telephone.
   
• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
   
• Create correspondence, spreadsheets, and presentation materials using various computer software programs.
   
• Respond appropriately to situations.
   
• Complete multiple priority projects with conflicting deadlines and under stressful conditions.
   
• Maintain confidential information in accordance with legal standards and/or County regulations.
   
• Frequent use of depth perception, peripheral vision and color perception.
   
• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
   
• Occasionally kneel, bend, twist, squat, balance and crawl.
   
• Frequent use of hand-eye coordination.
   
• Occasionally lift and carry up to 40 pounds.
   
• Normal dexterity, frequent holding and grasping.
   
• Sit, stand or walk for long periods of time.
   
• Frequent use of data entry device including repetitive hand and arm motion.
  
  
• Regular attendance is an essential function.

Knowledge of: 

• English grammar, spelling, punctuation and sentence structure.
   
• Basic mathematical functions.
   
• Clerical and department work practices, procedures, programs, services, policies, and regulations.
  
  
• Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.
   
• Modern office methods and practices including filing systems, business correspondence, and reception techniques.
   
• Business report writing and customer service techniques.
   
• Lead work and staff development techniques and practices.
   
• Common word processing, spreadsheet, and database software packages.

Ability to: 

• Understand and carry out oral and written instructions.
   
• Exercise good and independent judgment in determining and selecting appropriate process, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.
   
• Make arithmetical calculations with speed and accuracy.
   
• Prepare and maintain accurate reports and records.
   
• Establish and maintain cooperative and effective work relationship with others.
   
• Deal tactfully and courteously with the public, county employees, and other staff.
   
• Organize work and carry out assignments with minimum supervision.
   
• Communicate effectively both orally and in writing.
   
• Lead and train subordinate employees effectively.
   
• Proofread material.

Typing Skills: 

• Type at a corrected rate of 45 words per minute from clear copy.

Salary : $34,694 - $42,182